Gabby Lucas
Washington
Summary
Dedicated server with a strong work ethic and exceptional customer service skills. Known for engaging guests and maintaining cleanliness, contributing to memorable dining experiences.
Motivated professional with experience in fast-paced service environments. Excels in cash handling and guest engagement while collaborating effectively with team members to ensure seamless operations and outstanding service.
Overview
6
6
years of professional experience
Work History
Server
DESTIHL
Normal, IL
08.2024 - Current
- Monitored dining area cleanliness and organization to maintain compliance with health standards.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Paraprofessional
WCSEA
Germantown Hills, IL
05.2024 - Current
- Assisted teachers in implementing individualized education plans for students with diverse learning needs.
- Supported classroom management by reinforcing behavioral expectations and facilitating group activities.
- Monitored student progress and provided feedback to support academic growth and skill development.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Server
Bernardis Italian Resturant
Washington, Il
10.2022 - Current
- Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
- Provided exceptional customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure accurate food preparation and presentation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Retail Worker
Lucky Charlie
Washington, IL
06.2020 - 08.2024
- Trained new employees on store policies, procedures, and product knowledge to enhance team performance.
- Monitored cash register operations, ensuring accuracy in transactions and adherence to policies.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Science - Special Education
Illinois State University
Normal, IL05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Cleanliness standards
- Team collaboration
Timeline
Server
DESTIHL
08.2024 - Current
Paraprofessional
WCSEA
05.2024 - Current
Server
Bernardis Italian Resturant
10.2022 - Current
Retail Worker
Lucky Charlie
06.2020 - 08.2024
Associate of Science - Special Education
Illinois State University