Summary
Overview
Work History
Education
Skills
Timeline
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Gabby Hayworth

Wheeling

Summary

Goal-oriented dedicated to high levels of customer satisfaction and meeting aggressive business goals. Extensive background in Ocean-Air Import Operations. Handles tasks with accuracy and efficiency. Promote company growth and increase profitability. Energetic and motivated with a drive for excellence.

Overview

11
11
years of professional experience

Work History

Import Operations Specialist

Gebruder Weiss
04.2022 - Current


  • In charge of receiving air/ocean import and border crossing shipments. To respond to customer, customs brokers, and shipping carriers in timely matter.
  • Obtain and create quotes for shipments.
  • Daily communication with airlines/ SSL for shipment status update (via phone or email).
  • Communicate with overseas agents on giving the booking instructions and to ensure proper pre-alerts and documentation are received.
  • Continue to explore different options to reduce cost and increase revenues. Always staying on top of KIPs.
  • Maintain shipment files and ensure billing is completed within a timely fashion.
  • Overseeing key functions such as customs management, maintaining accurate freight records, and partnering with vendors and sourcing teams to keep operations running smoothly.
  • Uphold a strong and professional relationship with SSL, transportation agencies and sales.
  • Track and trace shipments and provide updates to clients
  • To handle air and ocean consoles weekly, Hamburg, China, and Italy.
  • Identify and communicate supply chain paint points, process improvement opportunities, and potential inefficiencies.

Import Operations Specialist

Savino Del Bene
04.2019 - 04.2022
  • Receive, review, and process import documentations for accounts.
  • Ensure documentation is accurately processed, distributed and released to carriers, customers and agents in a timely manner.
  • Obtain and create quotes for shipments and source best method of transportation.
  • Communicate with overseas agents to ensure proper pre-alerts and documentation.
  • Continue to explore different options to reduce cost, and increase revenues.
  • Maintain shipment files and ensure billing is completed within a timely fashion.
  • Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other government agency examinations that may be required.
  • Uphold a strong and professional relationship with SSL, transportation agencies and sales.
  • Track and trace shipments and provide updates to clients.

Import Operations Agent

Bolloré Logistics
04.2015 - 03.2019
  • Ensure that all documents required by U.S Customs regulations are correct and complete.
  • Track/trace movement of shipment from origin to destination which may involve arranging release and delivery at destination according to customer requirements.
  • Communicate with customers, vendors and company offices to ensure that all information is flowed in a proper manner.
  • Experience working the files from A to Z.
  • Primary responsibilities to assist with processing Ocean /Air import transactions, including all related activities, for an assigned base of accounts.
  • To build close, strong relationships with all our Customers, Bollore offices, Overseas agents and Service providers.
  • Shipment planning/transport.
  • Managing accounts, customer updates Closing of files once good are received Participate in quotes for overseas offices as requested.
  • To identify areas of our business which require improvements i.e.: operational processes, cost control, customer service, attention to detail and work with your colleagues to resolve according.

Education

Associate in Applied Science Degree - Paralegal, ABA approved program

Northwestern Business College
Bridgeview, IL
06.2008

Skills

  • Bilingual-English/Polish
  • Excellent verbal, written and listening communication skills
  • To be responsible for managing and coordinating the importation of goods by sea/air and road which includes tracking shipments, preparing and reviewing shipping documents
  • Strong organizational, problem-solving, and communication skills that help me effectively coordinate with clients, carriers, and customs officials
  • To stay proactive and detail-oriented is key to ensure smooth and efficient import operations for clients
  • To communicate with shipping lines, customs brokers, and importers to keep shipments on schedule and address any logistical or regulatory issues that arise
  • Microsoft Office Suite
  • CargoWise
  • Excellent Customer Service Skills
  • Maintain composure and professionalism under pressure as well as adapt to new situations and changing priorities
  • Ability to work independently as well as a team environment
  • Ability to operate in a fast-paced environment
  • A solid understanding of international shipping regulations, logistics processes, and attention to detail, supported by my experience in freight forwarding
  • Computer Literate
  • Motivated/Initiative
  • To uphold High level of Confidentiality

Timeline

Import Operations Specialist

Gebruder Weiss
04.2022 - Current

Import Operations Specialist

Savino Del Bene
04.2019 - 04.2022

Import Operations Agent

Bolloré Logistics
04.2015 - 03.2019

Associate in Applied Science Degree - Paralegal, ABA approved program

Northwestern Business College

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Gabby Hayworth