Frida Arenas
Park City
Summary
A college student with a background in customer service. I have experience with cash handling and community involvement too.
I am an employee, with leadership skills I have teamwork and communication abilities. Developed through participation in JROTC. I am organized, dependable and motivated. I am ready to do my best at work.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Sales Associate
Frida's Fashion
Waukegan, IL
- Assisted customers with product selection and styling advice to enhance shopping experience.
- Managed inventory levels, ensuring timely restocking of popular items on sales floor.
- Adapted quickly to changing store promotions and seasonal trends, optimizing product placement.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Cashier
Jewel-Osco
Waukegan, IL
06.2025 - 03.2026
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety and efficiency.
- Handled cash and credit transactions accurately, ensuring proper change distribution.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Waukegan High School
Waukegan, IL05-2025
Skills
- Team leadership and mentoring
- Accurate transaction processing
- Customer service excellence
- Multitasking during peak hours
- Leadership Development
- JROTC program coordination
- Community service project management
- Cross-departmental communication
- Event planning and execution
- Bilingual communication in Spanish
- Volunteer leadership and coordination
- Customer Conflict ResolutionCustomer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Customer Conflict Resolution
Certification
Seal of Biliteracy
Basic Life Support (BLS)
CNA Training Completed
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Jewel-Osco
06.2025 - 03.2026
Sales Associate
Frida's Fashion
High School Diploma -
Waukegan High School