Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Supervisor of Operations
John Hofmeister & Son
Chicago
01.2011 - 06.2025
Facilitated training sessions to educate team members on operational procedures and best practices.
Prepared reports summarizing key metrics, such as customer satisfaction scores, cost savings achieved.
Coordinated with other departments to ensure smooth flow of work processes and communication.
Developed and enforced safety protocols, significantly reducing workplace accidents.
Identified, engaged, and educated crew members regarding project execution, customer interactions, and service excellence.
Built strong operational teams to meet process and production demands.
Tracked and replenished inventory to maintain par levels.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
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