Caring professional skilled in crisis management and emotional support, focusing on providing immediate assistance and guidance. Utilizes active listening and empathy to help individuals navigate challenging situations.
Overview
19
19
years of professional experience
Work History
Paraprofessional
Sedol
01.2024 - Current
Supervise and assist students in a LASSO 2 classroom
Clean shared spaces daily
Record data on student behaviors and progress
Cutter
Pawstar
09.2022 - 01.2024
Cut fabrics, sewed raw material, and stuffed and closed tails in a factory setting
Cleaned the lasers daily for safe, clean cuts
Assistant Manager
Barbara's Bookstore
10.2021 - 08.2022
Oversaw operations when the store manager was absent
Responsible for all open and close activities, including counting the safe, preparing cash drawers and change orders, and ensuring the store was secure and prepared for the daily traffic
Supported customers in person, through email, and over phone calls
Monitored sales trends to ensure supply and demand were met
General Manager
Books-A-Million
06.2018 - 10.2021
Manager on Duty tasks included overseeing the operation of business, scheduling coverage for the store, participating in weekly conference calls and meetings, managing the safe, and preparing and transporting bank deposits
Assisted customers with service while processing customer purchases and placing online orders
Prepared and received truck shipments, while sorting and cataloging delivered products
Monitored weekly sales and created reports with week to week differentials
Site Team Leader
LSI
06.2016 - 03.2018
Assisted individuals with disabilities in their day to day living
Oversaw a site that housed 1-3 clients
Communicated frequently and regularly with guardians, case workers, medical staff, etc
On the client’s behalf
Managed documentation of daily activities by employees on site
Respite Worker
Childserve
08.2014 - 08.2017
Provided respite and care to families with children who had disabilities in their home or community
Monitored and managed detailed documentation of the extent of care provided
Delivery Driver
Insomnia Cookies
01.2015 - 05.2016
Pick up and safely deliver product to customer within a respectable time limit
Collect money from customers, make change, and record transactions on customer receipts
Paraprofessional
Ames Community School District
08.2006 - 05.2014
Assisted students with disabilities in their regular ed classrooms and in the special education classroom
Assisted them with daily skills needed such as feeding themselves, using the facilities, self-care, physical therapy exercises, speech therapy exercises, and administering medications
Provided sign language interpretation to facilitate communication
Education
Des Moines Area Community College
Ankeny
12-2003
High School Diploma -
Ames High School
Ames, IA
05-2003
Skills
Strong communication skills
Emotionally intelligent, with training in supporting mental health
Conversational sign language proficiency
Strong leadership skills and an adaptable personality
Proficient with Microsoft Office Suite and Google Docs Suite