Frank Williams

• Supervised restoration projects, ensuring adherence to safety standards and operational protocols.
• Trained technicians on equipment usage and restoration techniques, enhancing team efficiency and skill levels.
• Coordinated workflow among technicians, optimizing resource allocation for timely project completion.
• Conducted site assessments to determine damage extent, guiding repair strategies and priorities.
• Operated water extraction equipment to mitigate damage in residential and commercial properties.
• Assessed water damage extent and determined appropriate mitigation strategies for effective recovery.
• Collaborated with insurance adjusters to document damages and streamline claims processes.
• Implemented drying techniques using specialized dehumidifiers to reduce moisture levels efficiently.
• Improved workflow processes by introducing new methods for water removal and drying procedures.
• Conducted post-mitigation inspections to ensure quality standards were met before project completion.
• Reduced property damage by quickly responding to emergency calls and assessing the extent of water damage.
• Supported team members in efficiently completing tasks and maintaining high-quality work standards.

Detail-oriented Water Mitigation and Restoration Technician with experience in water damage restoration, structural drying, demolition, mold remediation, and property documentation. Skilled in assessing water losses, preventing secondary damage, monitoring drying progress, and supporting insurance claim documentation. Experienced using Matterport for property imaging and project reporting. Strong understanding of industry restoration procedures, safety practices, and customer service in residential and commercial environments.

• Performed water mitigation and restoration services for residential and commercial properties affected by water damage
• Assessed water loss conditions and applied knowledge of water damage categories and classifications to determine proper mitigation procedures
• Conducted detailed photo documentation and project reporting for insurance and claims purposes
• Implemented emergency mitigation measures to prevent further structural and property damage
• Performed demolition and removal of damaged materials, including drywall, flooring, and insulation
• Set up, monitored, and documented drying equipment while maintaining accurate daily drying logs
• Performed structural drying and cleaning procedures in accordance with restoration industry standards
• Assisted with mold remediation projects while following safety and contamination control procedures
• Utilized Matterport technology to document job sites and support project management processes
• Maintained a safe and organized work environment while delivering quality customer service during restoration projects

• Water Damage Mitigation
• Structural Drying
• Mold Remediation
• Demolition & Debris Removal
• Moisture Monitoring