Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frank McGuire

Oak Lawn

Summary

Burbank Rehabilitation Center, specializing in preventive maintenance, operational efficiency, and customer service excellence. Adept at implementing innovative solutions to boost efficiency, ensure safety compliance, and improve employee satisfaction.

Skilled in troubleshooting, team management, and building strong relationships with vendors and staff. Brings a solid background in facilities management, with a focus on safety regulations, strategic planning, and consistent performance. Recognized for strong leadership, adaptability, problem-solving, and excellent communication skills.

Overview

9
9
years of professional experience

Work History

Director of Facilities Maintenance

Burbank Rehabilitation Center
09.2022 - 02.2024
  • Managed a team of maintenance technicians, ensuring timely completion of tasks and high-quality workmanship.
  • Collaborated with cross-functional teams to coordinate large-scale renovation projects without disrupting daily operations.
  • Oversaw groundskeeping efforts, ensuring attractive landscaping and well-maintained exterior spaces throughout all seasons.
  • Coordinated emergency response plans, ensuring swift action during critical situations such as power outages or natural disasters.
  • Introduced innovative solutions for space optimization, resulting in increased productivity within the workplace environment.
  • Conducted regular inspections of facilities equipment, identifying potential issues before they escalated into costly repairs or replacements.
  • Established effective communication channels between departments, fostering collaboration on facility-related matters.
  • Provided ongoing training for staff members on safety procedures and proper usage of tools and equipment.
  • Improved facility operations by streamlining maintenance processes and implementing preventive measures.
  • Enhanced safety protocols by conducting thorough risk assessments and implementing necessary changes.
  • Scheduled routine maintenance and repair of facility equipment.
  • Managed staff of two, created work schedules, distributed assignments, and supervised day-to-day operations.
  • Inspected facility and assessed its water temperatures and air quality systems daily for functionality and safety.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Developed detailed plans based on broad guidance and direction.
  • Ensured compliance with local, state, and federal regulations by staying current on industry standards and maintaining proper documentation.
  • Led the development of a comprehensive facility management plan, outlining long-term goals and strategies for continuous improvement.
  • Increased employee satisfaction by addressing workspace concerns promptly and implementing improvements based on feedback.
  • Optimized asset life cycle management through strategic planning and implementation of preventative maintenance schedules.

Director of Facilities Maintenance

Generations at Elmwood Park
02.2020 - 02.2022
  • Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
  • Evaluated facilities to determine if company maintenance protocols complied with Illinois health and safety regulations.
  • Managed staff of one, created work schedules, distributed assignments, and supervised day-to-day operations.
  • Inspected facility and assessed its generator and chiller systems for functionality and safety.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Managed a team of maintenance technicians, ensuring timely completion of tasks and high-quality workmanship.
  • Oversaw groundskeeping efforts, ensuring attractive landscaping and well-maintained exterior spaces throughout all seasons.
  • Coordinated emergency response plans, ensuring swift action during critical situations such as power outages or natural disasters.
  • Ensured compliance with local, state, and federal regulations by staying current on industry standards and maintaining proper documentation.
  • Increased employee satisfaction by addressing workspace concerns promptly and implementing improvements based on feedback.

Plumber's Assistant

The Fair Plumber
01.2015 - 10.2018
  • Assisted lead plumber in completing complex installations, ensuring adherence to safety regulations.
  • Expanded professional knowledge with ongoing participation in training sessions and workshops, staying current on industry trends.
  • Contributed to successful project outcomes by following precise instructions from lead plumber during installations and repairs.
  • Reduced downtime by maintaining a clean and organized workspace, enabling swift completion of tasks.
  • Upheld company reputation by exemplifying professionalism during all interactions with clients.
  • Conducted quality checks after each job completion, ensuring top-notch service delivery to clients.
  • Improved project efficiency with meticulous preparation of tools and materials for each job.
  • Participated in emergency repair situations, providing prompt assistance to restore functionality quickly.
  • Ensured timely arrival at job sites by maintaining punctuality and effective route planning strategies.
  • Facilitated smooth communication between lead plumbers and clients regarding project progress updates or concerns.
  • Supported lead plumber in implementing preventive maintenance measures, extending the lifespan of plumbing systems.
  • Maintained a safe working environment through strict adherence to OSHA guidelines and best practices.
  • Enhanced customer satisfaction by promptly identifying and resolving plumbing issues.
  • Delivered exceptional customer service by addressing inquiries professionally and courteously.
  • Collaborated with team members to complete large-scale projects within tight deadlines, maximizing productivity.

Education

GED -

Moraine Valley Community College
Palos Hills, IL

Skills

  • Grounds maintenance
  • Work order management
  • Equipment troubleshooting
  • Plumbing systems
  • Preventive Maintenance
  • Troubleshooting
  • Tools control
  • Fire protection testing
  • Positive attitude
  • Customer service
  • Problem-solving
  • Teamwork and collaboration

Timeline

Director of Facilities Maintenance

Burbank Rehabilitation Center
09.2022 - 02.2024

Director of Facilities Maintenance

Generations at Elmwood Park
02.2020 - 02.2022

Plumber's Assistant

The Fair Plumber
01.2015 - 10.2018

GED -

Moraine Valley Community College

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Frank McGuire