Frank Di Trolio
Channahon
Summary
Accomplished General Manager and Implementation Leader with over 25 years of technical expertise and 15 years of leadership experience in data center and systems integration. Proven success managing 30+ large-scale builds and multimillion-dollar deployments from concept to completion, with deep specialization in data center design (floor layout, cable tray, and rack usage), connectivity, and structured cabling systems. Recognized for combining hands-on technical proficiency with strategic project management to deliver scalable, high-performance data center solutions that meet demanding uptime, capacity, and customer standards.
Expert in overseeing full project lifecycles — from RFP/RFQ/RFI responses and design planning to execution and closeout — while maintaining strict adherence to safety and compliance standards. Adept at leading cross-functional teams, managing vendor relationships, and driving operational excellence across nationwide projects. Demonstrated ability to grow business operations, achieving a 400% revenue increase through effective leadership, resource planning, and client engagement.
Skilled in coordinating complex data center implementations, including multimillion-dollar infrastructure builds, consolidation initiatives, and concurrent deployments under tight schedules. Known for delivering measurable results through disciplined execution, technical insight, and a commitment to quality and performance.
Overview
2026
2026
years of professional experience
Work History
Project Manager
Sound Design Inc
2012 - 10.2025
- Collaborating on the design and layout of security camera systems, structured cabling, and network infrastructure (CAT5, CAT6, Fiber, Coax, Access Points, IDF/MDF setup and management).
- Conducting site visits before and after construction to verify that all elements align with project plans and to document any required adjustments or change orders.
- Coordinating, assigning, and supervising both internal and external vendors and technicians to ensure all aspects of the project scope are completed efficiently.
- Assisting with procurement by sourcing and ordering all necessary materials, equipment, and ensuring site access and documentation are properly managed.
- Submitting all relevant project documentation, invoices, and closeout materials to accounting and management for final processing.
Store Manager
Sound Design Inc
2005 - 2012
- Led store operations to optimize inventory management and enhance customer experience.
- Streamlined scheduling processes, ensuring adequate staffing during peak business hours.
- Cultivated relationships with vendors to secure favorable terms and enhance product offerings.
- Assisted with hiring, training and mentoring new staff members.
- Assisted customers in making informed purchasing decisions by providing tailored recommendations based on their needs and preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Principal Sales Representative
F&D Sales
2003 - 2005
- Cultivated relationships with key clients to drive revenue growth and enhance customer satisfaction.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained strong working relationships with professionals within assigned territory.
Product Specialist and Sales Representative
Brook Marketing
2001 - 2003
- Trained new team members on product specifications and customer engagement strategies.
- Collaborated with sales teams to create tailored marketing materials for diverse products.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Conducted training sessions for sales and customer service teams, enhancing product knowledge and messaging.
Product Specialist
Kenwood USA
2000 - 2001
- Developed training materials for team members on product specifications and features.
- Analyzed competitor products and market trends to inform strategic decisions.
- Managed relationships with key influencers in the industry to enhance brand reputation and expand reach within target markets.
- Developed comprehensive go-to-market plans that addressed pricing, promotion, distribution, and competitive analysis elements for successful product launches.
Product Specialist
Kenwood USA
2000 - 2001
- Developed product knowledge to effectively communicate features and benefits to customers.
- Adapted quickly to product updates, ensuring accurate information dissemination to clients.
- Collaborated with marketing teams to align promotional activities with sales objectives.
- Trained new team members on product offerings and effective sales techniques.
- Exceeded sales targets consistently by employing strategic prospecting techniques and persuasive communication skills.
Site Manager/ Installation Technician
Best Buy
1999 - 2000
- Trained new employees on operational standards and safety protocols.
- Collaborated with management to identify training needs across departments.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Analyzed and evaluated training effectiveness and program outcomes.
- Installed and configured various equipment according to manufacturer specifications.
- Streamlined installation procedures, reducing downtime and enhancing efficiency.
- Monitored audio levels and adjusted settings for optimal sound clarity.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
Custom Car Audio Installation Technition
Sound Design Inc
1993 - 1999
- Installed audio systems and remote starters in vehicles.
- Maintained tools and equipment for efficient operation during installations.
- Self-motivated, with a strong sense of personal responsibility.
- Exceeded sales goals through exceptional customer service and product knowledge.
- Installed and configured new equipment and systems according to company standards.
- Provided excellent customer service, addressing questions and concerns during and after the installation process.
Skills
- Project planning and development
- Project management
- Data center operations
- Network troubleshooting
- Maintenance and repairs
- IT support
- Backup and recovery
- Disaster recovery
- Procurement
- Structured cabling
- Infrastructure monitoring
Accomplishments
- Managed full data center implementation —from layout design and spatial planning to power, connectivity, and structured cabling infrastructure for data centers with up to a $2.8M budget.
- Delivered three concurrent major data center implementations meeting strict uptime, capacity, and efficiency targets under compressed schedules: QTS Northwestern (80 racks), Digital Realty (100 racks), and AJ Gallagher at Cyxtera (84 racks).
- Implemented a data center consolidation initiative for Northwestern, reducing the footprint from 100 racks to 60 racks and saving $1M inannual costs.
-Coordinated cross-functional teams, trades, and vendors, ensuring compliance with safety standards.
-Directed a team of installation technicians, overseeing multiple concurrent projects ranging from mid-scale AV integrations to enterprise-level infrastructure deployments.
- Directed site coordination, ensuring alignment with customer requirements.
-Successfully completed a full retrofit of the hospital’s fiber and copper network infrastructure, including the design and construction of new MDF and IDF closets — all executed seamlessly while maintaining full hospital operations.
Timeline
Project Manager
Sound Design Inc
2012 - 10.2025
Store Manager
Sound Design Inc
2005 - 2012
Principal Sales Representative
F&D Sales
2003 - 2005
Product Specialist and Sales Representative
Brook Marketing
2001 - 2003
Product Specialist
Kenwood USA
2000 - 2001
Product Specialist
Kenwood USA
2000 - 2001
Site Manager/ Installation Technician
Best Buy
1999 - 2000
Custom Car Audio Installation Technition
Sound Design Inc
1993 - 1999