Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Francis Robles

Chicago

Summary

Results-driven Account Executive with 17+ years of sales and account management experience, including 5+ years in commercial fiber and connectivity solutions. Proven success managing and growing books of business, negotiating contracts, and exceeding quota in regulated and multi-stakeholder environments. Known for strong relationship management, cross-functional collaboration, and delivering high customer satisfaction. Experienced in long-cycle sales, renewals, and infrastructure-based solutions. Open to travel.

Overview

7
7
years of professional experience

Work History

Account Sales Executive, Fiber

AT&T
04.2020 - Current
  • Manage and grow a commercial fiber book of business supporting small to medium-sized organizations
  • Consistently exceed quota up to 120%+, ranking as a top regional performer
  • Lead region in Multiplex Ethernet and Fiber connectivity solutions
  • Contribute to contract negotiation and multi-unit property agreements
  • Deliver white-glove customer support and own escalations through resolution
  • Collaborate with engineering, networking, real estate, and account management teams
  • Assist in onboarding and mentoring new hires

Account Executive

Crane Safety Company
03.2020 - 04.2022
  • Managed and expanded a book of business across small to large commercial accounts
  • Served as single point of contact for compliance-driven safety solutions
  • Supported audits, corrective action planning, and client compliance initiatives

Account Executive

Sprint
03.2019 - 02.2020
  • Prepared quotes, negotiated contracts, and expanded account portfolios
  • Maintained long-term relationships through consultative selling

Education

Degree in Telecommunications -

Devry University
Chicago, IL

Skills

  • Account Management
  • Fiber & Ethernet Solutions
  • Contract Negotiation
  • Renewals & Retention
  • Salesforce CRM
  • Stakeholder Engagement
  • Forecasting & Reporting
  • Customer Experience
  • Long-Cycle Sales

Personal Information

  • Title: Account Executive
  • Availability: Open to travel

Timeline

Account Sales Executive, Fiber

AT&T
04.2020 - Current

Account Executive

Crane Safety Company
03.2020 - 04.2022

Account Executive

Sprint
03.2019 - 02.2020

Degree in Telecommunications -

Devry University
Francis Robles