Summary
Overview
Work History
Education
Skills
Certification
Timeline
FOOD PROTECTION MANAGER
Generic

Francis Pezel

Chicago

Summary

Dynamic Shift Manager with a proven track record at Wendy's, excelling in staff motivation and performance improvement. Skilled in employee training and safety compliance, I successfully enhanced team efficiency, contributing to increased sales revenue and customer satisfaction. Committed to fostering a positive work environment through effective communication and strategic planning.

Experienced with team supervision, conflict resolution, and operational oversight. Utilizes leadership and problem-solving skills to maintain smooth operations. Track record of fostering teamwork and enhancing productivity.

Diligent [Desired Position] with background in managing team schedules, resolving conflicts, and ensuring operational efficiency. Proven ability to streamline processes and improve staff productivity. Demonstrated leadership and communication skills in fast-paced environments.

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail, and vigilant in achieving safety and environmental impact reduction objectives.

Results-oriented business leader with more than [Number] years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.

Highly skilled [Type] supervisor with [Number] years of experience supervising, scheduling, and directing employees. Resourceful specialist knowledgeable in production of [Product or Service]. Track record of boosting efficiency, [Task] and [Task]. Focused on monitoring safety in busy and potentially hazardous environment.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Shift Manager

Wendys Restaurant
02.2023 - 11.2023
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.

Shift Manager

MCDONALDS
02.2019 - 04.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

MECHANIC/MAINTENCE

National Railway
10.2005 - 01.2013
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Disassembled defective parts to make proper repairs.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.

SHIFT MANAGER/Kitchen Manager

Long John Silver's
02.2004 - 03.2008
  • Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
  • Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
  • Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
  • Conducted regular staff meetings to communicate targets and operational updates, keeping team well-informed and aligned.

Rail Road Mechanic

NREC
01.1997 - 03.2004
  • Delivered prompt roadside assistance to operators experiencing breakdowns or malfunctions while working on various projects, minimizing downtime during critical periods.
  • Provided excellent customer service by addressing concerns promptly and professionally.
  • Maintained accurate documentation of all completed repairs, facilitating clear communication among team members about the status of each piece of equipment.
  • Collaborated with team members to ensure timely completion of repair tasks, resulting in minimal delays for ongoing projects.
  • Reduced downtime for construction projects by quickly diagnosing and repairing mechanical issues on job sites.
  • Increased productivity with adherence to preventive maintenance schedules for all assigned vehicles and equipment.
  • Demonstrated expertise in hydraulic systems through the successful diagnosis and repair of complex malfunctions in heavy machinery.
  • Facilitated training sessions on equipment maintenance best practices for new hires, enhancing overall team competency and performance.

Education

BUISNESS MANAGEMENT

HUNTINGTON NORTH
Huntington, IN
08-1997

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Accurate money handling
  • Staff motivation
  • Opening and closing procedures
  • Punctual and reliable
  • Workplace safety
  • Energetic and enthusiastic
  • Handling customer complaints
  • Training and mentoring
  • Relationship building
  • Delegating work
  • Team development
  • Mentoring and coaching
  • Quality assurance
  • Payment processing
  • Staff development
  • Inventory control
  • Interpersonal skills
  • Documentation and reporting
  • Flexible schedule
  • Safety compliance
  • Equipment troubleshooting
  • Sales strategies
  • Inventory controls
  • Team building
  • Shift leadership
  • Shift checklists
  • Problem-solving
  • Active listening
  • Computer skills
  • Staff supervision
  • Critical thinking
  • Inventory management
  • Assigning work
  • Safety management
  • Work Planning and Prioritization
  • Safety procedures
  • Team collaboration and leadership
  • Conflict resolution
  • Performance monitoring
  • Quality control
  • Hiring and training
  • Worker training
  • Work area inspection
  • Performance reporting
  • Equipment maintenance
  • Inventory management software
  • Workflow Analysis
  • Strategy development
  • Continuous improvements
  • Regulatory compliance
  • Cost reduction and containment
  • Quality assurance controls
  • Production error correction
  • Supply chain distribution
  • Logistics management
  • Incidents management
  • Production planning
  • Process improvement
  • Product assembly
  • Purchasing and procurement
  • Multidisciplinary collaboration
  • Materials inspection
  • New product introductions strategies
  • Equipment operation
  • Data analytics
  • Performance improvement
  • Schedule coordination
  • Continuous improvement
  • Solutions development
  • Priority management

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]

Timeline

Shift Manager

Wendys Restaurant
02.2023 - 11.2023

Shift Manager

MCDONALDS
02.2019 - 04.2022

MECHANIC/MAINTENCE

National Railway
10.2005 - 01.2013

SHIFT MANAGER/Kitchen Manager

Long John Silver's
02.2004 - 03.2008

Rail Road Mechanic

NREC
01.1997 - 03.2004

BUISNESS MANAGEMENT

HUNTINGTON NORTH

FOOD PROTECTION MANAGER

I SCORED  A 90 AND I HAVE THE CERTIFICATE IN HAND

Francis Pezel