Franceska Capistrano
Schaumburg
Summary
Friendly and dependable team member with over 2 years of barista and customer service experience in a fast-paced café environment. Skilled in making handcrafted beverages, operating registers, training new staff, and maintaining a clean, welcoming atmosphere, and seeking to contribute a strong work ethic and attention to detail to a customer-focused café team.
Overview
2
2
years of professional experience
Work History
Volunteer
Saint Alexius Medical Center
05.2025 - Current
- Supported patient flow by escorting patients to rooms and assisting families with wayfinding and questions.
- Delivered supplies and equipment to physicians and staff, helping maintain smooth clinical operations.
- Demonstrated professionalism and compassion while interacting with patients, families, and medical staff.
Barista/ Team Trainer
Tous Les Jours Bakery
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Trained other employees in customer service, food safety, and performance requirements.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Prepared and served coffee, tea, and specialty drinks while delivering high-level customer service in a fast-paced café setting.
- Handled POS transactions, resolved customer issues, and maintained a clean, welcoming environment.
- Assisted in the kitchen with cake preparation and decoration as needed to support kitchen staff.
Education
Nursing
University of Illinois At Chicago
Chicago, IL05-2028
Skills
- Patient Communication
- Time Management
- Team Collaboration
- Customer Service
- Basic Medical Terminology
- POS Systems (eg, Square, Clover)
- Bilingual: Filipino/Tagalog: Native; English: Fluent
- Soft: Strong communication and active listening, organizational and time management; Highly adaptable, flexible; Teamwork self-starter
Timeline
Volunteer
Saint Alexius Medical Center
05.2025 - Current
Barista/ Team Trainer
Tous Les Jours Bakery
08.2023 - Current
Nursing
University of Illinois At Chicago
Similar Profiles
Natalie HawkinsNatalie Hawkins
Mother Baby Unit Manager at Saint Alexius Medical CenterMother Baby Unit Manager at Saint Alexius Medical Center
Yumna HashmiYumna Hashmi
Volunteer at Ascension Saint Alexius Medical CenterVolunteer at Ascension Saint Alexius Medical Center
Aleksandra NikolovaAleksandra Nikolova
RN, Telemetry/Neurology at Ascension Saint AlexiusRN, Telemetry/Neurology at Ascension Saint Alexius
Danielle DoneganDanielle Donegan
Package Delivery Driver at UPSPackage Delivery Driver at UPS
Yash PatelYash Patel
Doctoral Student at Walden UniversityDoctoral Student at Walden University