Francesca Tamburello-Puleo
Brookfield,IL
Overview
28
28
years of professional experience
Work History
Office Manager/Paralegal
At Properties: Sergio & Banks Group- Law Office
08.1997 - Current
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Education
Associate of Arts - Early Childhood Education And Care
Triton College
River Grove, IL05-2001
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Staff management
- Employee supervision
- Human resources
- Contract negotiations
- Budgetary planning
- Senior leadership support
Languages
Spanish
Elementary
Italian
Full Professional
Timeline
Office Manager/Paralegal
At Properties: Sergio & Banks Group- Law Office
08.1997 - Current
Associate of Arts - Early Childhood Education And Care
Triton College
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