Summary
Overview
Work History
Education
Skills
Timeline
Generic

Francesca Garza

Lombard

Summary

Dynamic Administrative Assistant with a proven track record at Elmhurst University, excelling in customer service and data entry. Recognized for maintaining confidentiality and enhancing client relations while efficiently managing scheduling and documentation. Proficient in Microsoft Office, ensuring seamless office operations and supporting faculty needs effectively.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

Elmhurst University
08.2010 - 07.2025
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Scheduled client appointment for Grad Program Speech Clinic.
  • Maintained therapy room for clients
  • Created contract for faculty member.
  • Ordered supplies for clinic.
  • Accepted and processed any donations to the clinic.

Education

Elementary Education

Elmhurst University
Elmhurst, IL
05-1984

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Time management
  • Microsoft Word
  • Administrative support
  • Microsoft Excel
  • Microsoft outlook
  • Customer and client relations
  • Scheduling
  • Documentation and recordkeeping

Timeline

Administrative Assistant

Elmhurst University
08.2010 - 07.2025

Elementary Education

Elmhurst University
Francesca Garza