Juan Arreola
Chicago,IL
Summary
Experienced with customer service, product knowledge, and sales techniques. Utilizes effective communication and problem-solving skills to assist customers and improve satisfaction. Knowledge of inventory processes and teamwork dynamics for efficient store operations.
Overview
14
14
years of professional experience
Work History
Retail Associate
Costco Wholesale Corp
Berwyn, IL
12.2022 - Current
- Processed transactions accurately using point-of-sale systems.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Monitored customers for signs of security concerns and escalated issues to management.
- Collaborated with team members to optimize merchandise displays, enhancing shopping experience.
Sales Associate
Wireless Advocates
Berwyn, IL
12.2017 - 12.2022
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained up-to-date knowledge of wireless technology trends and product features to inform sales strategies.
- Monitored customers for signs of security concerns and escalated issues to management.
- Collaborated with team members to maintain a well-organized sales floor and inventory management system.
Home Support Specialist
UCP Seguin Of Greater Chicago
Cicero, IL
12.2016 - 12.2017
- Provided direct support to individuals with disabilities in daily living activities.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Implemented process improvements to elevate service quality and client satisfaction across support programs.
Sales Consultant
OfficeMax
Hodgkins, IL
11.2014 - 12.2016
- Developed and maintained strong customer relationships to drive sales growth.
- Analyzed customer needs to recommend tailored product solutions.
- Trained new staff on sales techniques and product knowledge.
- Implemented inventory management processes to optimize stock levels.
Morning Stocker
Menards
Cicero, IL
08.2012 - 08.2014
- Stocked shelves efficiently to ensure product availability for customers.
- Organized inventory in compliance with company standards and safety protocols.
- Assisted team members in unloading shipments and managing stock rotation.
- Maintained cleanliness of work areas to promote a safe shopping environment.
Education
High School Diploma -
Morton East High School
Cicero, IL05.2011
Skills
- Reliability
- Customer engagement
- Merchandise display
- Loss prevention
- Damaged goods processing
- Honest and dependable
- Product knowledge expertise
- POS system operations
- Damaged goods processing
- Honest and dependable
Timeline
Retail Associate
Costco Wholesale Corp
12.2022 - Current
Sales Associate
Wireless Advocates
12.2017 - 12.2022
Home Support Specialist
UCP Seguin Of Greater Chicago
12.2016 - 12.2017
Sales Consultant
OfficeMax
11.2014 - 12.2016
Morning Stocker
Menards
08.2012 - 08.2014
High School Diploma -
Morton East High School