Floyd Council
O Fallon
Summary
Dynamic Backline Closer at Hardee's, adept at enhancing customer satisfaction through effective objection handling and closing techniques. Achieved increased accuracy in document preparation by implementing quality control measures, ensuring successful transactions and repeat business. Recognized for exceptional customer service and organized multi-tasking in a fast-paced environment.
Overview
1
1
year of professional experience
Work History
Backline Closer
Hardee's
06.2024 - Current
- Enhanced customer satisfaction by efficiently managing loan processing and closing procedures.
- Increased accuracy in document preparation by implementing rigorous quality control measures during each step of the closing process.
- Assisted clients in overcoming obstacles during the closing process, ensuring successful transactions and repeat business.
- Collaborated with loan officers to ensure accurate and complete documentation for timely closings.
Education
GED - Highschool
O’fallon Township Highschool
O'Fallon, IL05.2025
Skills
- Objection handling
- Lead qualification
- Closing techniques
- Customer service
- Fast and efficient service worker
- Cleaning and sanitation
- Organized multi-tasker
- Safe food handling
- Meal preparation
- Customer response
- Food presentation
- Personal hygiene maintenance
Timeline
Backline Closer
Hardee's
06.2024 - Current
GED - Highschool
O’fallon Township Highschool
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