Filip Urosevic
Chicago
Summary
Proven Bartender with a track record of enhancing customer satisfaction, adept in liquor, beer, and wine knowledge and excelling in customer service. Skilled in reducing wait times and improving team efficiency, demonstrating strong multitasking and clear communication. Achieved significant improvements in bar operations and staff training, ensuring compliance with health and safety standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Bartender
T-Michaels Steak & Lobster
04.2022 - 07.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
- Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Improved team morale and efficiency, leading by example and offering support during peak hours.
Bartender
Swan River Seafood Restaurant & Fish Market
03.2020 - 05.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Snook Inn
02.2018 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Associate of Science - Liberal Arts And General Studies
FGCU
Naples, FL01.2020
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Handling Difficult Customers
- Clear and effective communication
- Team training and development
- Engaging Customers
- Food and Beverage Service
- Staff Training
- Cost Control
Timeline
Bartender
T-Michaels Steak & Lobster
04.2022 - 07.2024
Bartender
Swan River Seafood Restaurant & Fish Market
03.2020 - 05.2022
Bartender
Snook Inn
02.2018 - 03.2020
Associate of Science - Liberal Arts And General Studies
FGCU
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