Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Fia Parker

Bloomington

Summary

Certified Pharmacy Technician II with hands-on experience in hospital pharmacy operations, including sterile and non-sterile compounding, medication preparation, and electronic health record systems. Skilled in maintaining FDA and HIPAA compliance, managing inventory, and ensuring accurate documentation. Dedicated to supporting clinical staff and enhancing patient safety through precise dispensing, strong communication, and efficient workflow management. Quick to adapt to fast-paced environments and new technologies, with a strong focus on both detail and system-wide impact.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Inpatient Certified Pharmacy Technician II

OSF St. Joseph Medical Center
Bloomington
02.2022 - 08.2025
  • Efficiently prepared and dispensed medications for inpatient units, ensuring accurate and timely delivery.
  • Managed inventory and reordered supplies to maintain optimal stock levels.
  • Maintained clean and organized workspaces, adhering to safety and cleanliness standards.
  • Collaborated with healthcare teams to support patient care and medication therapy.
  • Documented medication usage, and ensured accurate, consistent recordkeeping.
  • Trained new pharmacy technicians on procedures, policies, and best practices.
  • Compounded medications are prepared according to established procedures, including sterile preparations.
  • Monitored storage areas to ensure proper temperature control, security, and cleanliness.
  • Adhered to safety protocols when handling hazardous materials, and disposed of expired medications properly.
  • Processed prescriptions electronically using advanced pharmacy software systems.
  • Assisted pharmacists in preparing intravenous admixtures and chemotherapy drugs.
  • Communicated effectively with nursing and medical personnel regarding medication orders and therapy adjustments.
  • Reported adverse reactions or issues with medications to ensure patient safety.

Side Projects:

  • Narcotic Diversion Specialist (2023-2025)
  • Culture Partner (2022-2025)

Certified Pharmacy Technician

CVS Pharmacy
Augusta
09.2021 - 01.2022
  • Assisted in preparing and dispensing medications under pharmacist supervision.
  • Maintained accurate patient records and medication inventories.
  • Operated pharmacy software for prescription processing and inventory management.
  • Provided customer service by answering inquiries about medications and health products.
  • Followed safety protocols to ensure a clean and organized workspace.
  • Collaborated with team members to support efficient pharmacy operations.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Entered patient profile information into computer systems accurately and completely.
  • Established and updated patient profiles, medications and insurance details.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Verified accuracy of patient information on prescription orders.

Certified Pharmacy Technician

Walgreens
Bloomington
11.2019 - 09.2020
  • Operated pharmacy software for prescription processing and inventory management.
  • Assisted in preparing and dispensing medications under pharmacist supervision.
  • Maintained accurate patient records and medication inventories.
  • Provided customer service by answering inquiries about medications and health products.
  • Followed safety protocols to ensure a clean and organized workspace.
  • Received and stocked pharmaceutical supplies while monitoring expiration dates.
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Entered patient profile information into computer systems accurately and completely.
  • Established and updated patient profiles, medications and insurance details.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.

Retail Hourly Casheir

Kohl's
Bloomington
06.2019 - 11.2019
  • Scanned items efficiently using point-of-sale systems.
  • Processed customer transactions accurately and quickly.
  • Managed cash register and balanced drawer at shift end.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout area.
  • Handled returns and exchanges according to store policies.
  • Provided friendly service to enhance customer shopping experience.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.

Retail Hourly Associate

Panera Bread
Bloomington
11.2018 - 06.2019
  • Built relationships with customers by providing friendly customer service.
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Performed cash register functions accurately and efficiently.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Processed payments using point-of-sale systems.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Bagged or packaged purchases and wrapped gifts.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Education

Associate of Science - Chemistry

Heartland Community College
Normal, IL
05-2025

High School Diploma -

Bloomington High School
Bloomington, IL
05-2020

Skills

  • FDA and HIPAA compliance
  • Record preparation
  • Insurance billing
  • Pharmacy law compliance
  • Controlled substance handling

Accomplishments

  • Successfully implemented new processes that improved workflow efficiency and strengthened communication across the team.
  • Demonstrated professionalism and initiative by stepping outside typical duties to assist a critical patient’s family without direction.
  • Proactively engaged with other departments to identify and resolve the sources of miscommunication and process issues, fostering stronger cross-team collaboration.

Certification

  • Licensed Pharmacy Technician 2019-Present
  • Certified Pharmacy Technician 2021-Present
  • Immunization Certified 2020-Present
  • Controlled Substance Diversion Certification 2025-Present

Languages

English
Full Professional
French
Elementary

Timeline

Inpatient Certified Pharmacy Technician II

OSF St. Joseph Medical Center
02.2022 - 08.2025

Certified Pharmacy Technician

CVS Pharmacy
09.2021 - 01.2022

Certified Pharmacy Technician

Walgreens
11.2019 - 09.2020

Retail Hourly Casheir

Kohl's
06.2019 - 11.2019

Retail Hourly Associate

Panera Bread
11.2018 - 06.2019

Associate of Science - Chemistry

Heartland Community College

High School Diploma -

Bloomington High School
Fia Parker