Fernando Quintanilla
Chicago
Summary
Hardworking and passionate with strong organizational skills and ready to help team achieve company goals. Dependable candidate at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Cannabis Agent Hospitality
Dutchess
Oak Park, IL
05.2024 - 01.2026
- Client satisfaction by providing accurate information on products and services.
- Increased customer sales with personalized follow-up strategies.
- Resolve customer complaints with polite and professional service.
- Consistently continuing education courses and staying updated on industry regulations.
Cannabis Agent Operations
MedMen
Oak Park, IL
09.2021 - 03.2024
- Assisted managers with back of house tasks such as: organize and receive inventory.
- Understood and applied compliance regulations as required by local and state laws.
- Contributed to daily operations, including stocking, merchandising, opening/closing procedures.
Floor Associate
Home Depot
Chicago, IL
05.2020 - 09.2021
- Assisted coworkers when needed to ensure all tasks were completed.
- Greeted customers and helped locate merchandise.
- Organized shelves, racks, and other display areas.
- Maintained store clean and organize for the customers to find their product easily.
Education
Bachelor of Arts - Film And Video Production
Columbia College
Chicago, IL08-2004
Skills
- Customer service and care
- Effective multitasking in high-stress situations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cannabis Agent Hospitality
Dutchess
05.2024 - 01.2026
Cannabis Agent Operations
MedMen
09.2021 - 03.2024
Floor Associate
Home Depot
05.2020 - 09.2021
Bachelor of Arts - Film And Video Production
Columbia College