Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Fernanda Espinoza

Plainfield

Summary

Dynamic sales professional with experience at Bath & Body Works, excelling in customer service and visual merchandising. Proven ability to train staff and enhance team performance while managing inventory effectively. Bilingual in Spanish, I leverage strong communication and problem-solving skills to create exceptional shopping experiences and foster customer loyalty.

Affectionate Babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining child-friendly environment.

Overview

4
4
years of professional experience

Work History

Sales Lead Keyholder

Bath & Body Works
Aurora
09.2024 - Current
  • Maintained store organization and visual merchandising standards for optimal presentation.
  • Assisted customers in selecting products and delivering personalized recommendations.
  • Processed transactions accurately during peak periods using point-of-sale systems.
  • Managed inventory by restocking shelves and conducting regular counts.
  • Trained new team members on customer service protocols and store policies.
  • Resolved customer inquiries and complaints to enhance shopping experience.
  • Conducted department walkthroughs to assess cleanliness, stock levels, and merchandising quality.
  • Supervised bank deposits and security procedures during opening and closing.

Babysitter

Family And Neighbors
Plainfield
06.2021 - 08.2024
  • Ensured children's safety and engagement during playtime and activities through effective supervision.
  • Prepared nutritious meals and snacks tailored to family dietary preferences.
  • Guided children through homework, fostering a supportive learning environment.
  • Maintained open communication with parents regarding daily activities and behavior.
  • Organized play areas to ensure cleanliness and safety.
  • Planned safe outings to local parks, coordinating transportation for all children.
  • Monitored children's well-being, preventing accidents and ensuring safety.
  • Promoted early literacy through storytelling and educational games.

Education

Bachelor of Arts - Criminal Justice And Psychology

Aurora University
Aurora, IL
12-2027

Skills

  • Spanish speaker
  • Quick learner
  • Customer service
  • Child supervision
  • Communication skills
  • Time management
  • Problem solving
  • Team building
  • Conflict resolution
  • Inventory management
  • Visual merchandising
  • Cash handling accuracy
  • Staff training
  • Staff training and development
  • Opening and closing coordination
  • Drawer counting
  • Bank deposits
  • Self motivation
  • Activity planning
  • Behavior management
  • Infant care experience

Languages

Spanish
Native/ Bilingual
French
Professional

References

References available upon request.

Timeline

Sales Lead Keyholder

Bath & Body Works
09.2024 - Current

Babysitter

Family And Neighbors
06.2021 - 08.2024

Bachelor of Arts - Criminal Justice And Psychology

Aurora University

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Fernanda Espinoza