Fernanda Barragan Vera

In my role as an Intake Coordinator at Lerner and Rowe Injury Attorneys, I effectively managed incoming calls, provided consultations, and facilitated client sign-ups. I ensured a positive and efficient client experience by sending retainers to qualified clients and scheduling appointments at their convenience. Additionally, I created a fun and positive environment for the team, offering support, training, and solutions to any issues that arose.

In my role as a Backline Coordinator at Potbelly Sandwich Works, I oversaw catering orders, coached new associates, and ensured product visibility and freshness. I effectively communicated with peers to ensure timely orders and customer satisfaction.