FERGIE J. DÍAZ AMILL
Kilcoy Global Foods
Zion
Summary
Dynamic and results-oriented Strategic Operations Leader with extensive expertise in managing end-to-end manufacturing, warehouse, and supply chain operations. Proven track record of successfully leading large teams, optimizing production and distribution processes, and enhancing inventory accuracy while driving continuous improvement initiatives that significantly boost operational performance and profitability. Proficient in operational planning, workforce development, vendor collaboration, safety and quality compliance, and performance management. A collaborative leader leveraging a data-driven approach to address complex operational challenges, foster employee engagement, and achieve consistent results in fast-paced manufacturing and distribution environments.
2
Languages
24
years of professional experience
Work History
Warehouse Supervisor
1 Year 7 Months- Led third-shift warehouse operations, enhancing production support, inventory accuracy, and efficiency in shipping, receiving, and distribution.
- Reduced unresolved lost-bin inventory by more than 93%, from approximately 75,000 to 5,000, by reinforcing standardized scanning procedures, improving process compliance, and coaching team members.
- Conducted safety investigations and root cause analyses, implementing corrective actions to improve workplace safety and accountability.
- Coached and developed team members, collaborating with Production, Planning, Transportation, Maintenance, and Quality Assurance to optimize operations.
Production Superintendent
1 Year 4 Months- Originally hired as Production Superintendent to lead daily manufacturing operations in a high-volume food production environment.
- Directed production activities to achieve safety, quality, productivity, labor, and customer-service objectives.
- Implemented process improvements that strengthened productivity, operational consistency, and team accountability.
- Coordinated production schedules and priorities with warehouse, planning, maintenance, transportation, and quality assurance to ensure seamless operations.
- Implemented process improvements that enhanced productivity, ensured operational consistency, and fostered team accountability.
- Ensured compliance with OSHA, GMP, FSQA, and internal operating standards.
Operations Supervisor
12 Years 6 Months- Promoted through multiple operational roles during a 12-year career, progressing from PIT Operator to Line Lead and Operations Supervisor.
- Supervised 45 employees, managing staffing, workflow, labor utilization, and employee development to ensure daily operational execution.
- Coached employees, conducted performance evaluations, and led corrective-action discussions to foster safety, teamwork, and continuous improvement.
- Collaborated with warehouse, maintenance, production, and quality assurance teams to meet safety, quality, and productivity goals.
- Career Progression: Line Lead | March 2012 - May 2013
- Powered Industrial Truck Operator | February 2011 - March 2012
- Streamlined production workflows to enhance efficiency and reduce downtime.
- Oversaw daily operations, ensuring compliance with safety and quality standards.
Director - Homeland Security Surveillance Department
2 Years- Directed city electronic-surveillance operations to enhance effectiveness of criminal investigations, emergency response, and public safety initiatives.
- Supervised personnel and coordinated with law enforcement to develop operating procedures and manage confidential investigations.
- Led strategic planning initiatives to enhance community engagement and service delivery.
- Developed and implemented policies to improve operational efficiency and resource management.
- Facilitated cross-departmental collaboration for effective project execution and resource allocation.
Police Officer
3 Years- Conducted criminal investigations and emergency response, collected evidence, wrote reports, and engaged in community policing to enhance public safety and trust.
- Enforced local laws and ordinances to maintain public safety.
- Conducted thorough investigations of incidents and accidents.
- Collaborated with community to foster positive relationships and trust.
Education
Bachelor of Computer Information Systems - Computer And Information Systems
Associate in Physical Therapy - Physical Therapist Assistant (PTA)
High School Diploma
Skills
Warehouse Management Systems
Inventory Control
Warehouse operations
Inventory management
Performance Metrics
Process Optimization
Warehouse Software
Excel
Microsoft Office
Warehouse management
Inventory oversight
Problem-solving
Problem-solving
LANGUAGES
Spanish - Native
English - Professional Working Proficiency
CORE LEADERSHIP COMPETENCIES
- Operations Management
- Production Leadership
- Warehouse Operations
- Supply Chain Coordination
- Inventory Control
- Continuous Improvement
- KPI Management
- Root Cause Analysis
- Employee Coaching & Development
- Performance Management
- Cross-Functional Leadership
- Safety Investigations
- OSHA
- GMP
- FSQA
- ERP/WMS
- Microsoft Office
Timeline
Warehouse Supervisor
Kilcoy Global Foods
12.2024 - Current
Production Superintendent
Kilcoy Global Foods
08.2023 - 12.2024
Operations Supervisor
Clemens Food Group
02.2011 - 08.2023
Director - Homeland Security Surveillance Department
City of Patillas
01.2006 - 01.2008
Police Officer
City of Patillas
01.2003 - 01.2006
John Dewey College
Bachelor of Computer Information Systems from Computer And Information Systems
University of Puerto Rico - Humacao
Associate in Physical Therapy from Physical Therapist Assistant (PTA)
Cecilio Lebrón Ramos High School
High School Diploma