Ferdinand Vazquez

Dynamic and results-driven Technical Service Manager with over 16 years of experience in the technology field, including 6+ years in IT management. Currently leading a team of 30+ technicians at Wynndalco Enterprises, overseeing complex technology projects across Chicago and New York, and ensuring seamless technical operations for organizations such as Chicago Public Schools (CPS) and New York City Public Schools (NYCDOE).

Proven expertise in:

• Technology planning and troubleshooting,
• Team development and user support,
• Information confidentiality management,
• Network installation and security,
• Website and mobile app development.

Key achievements and responsibilities include:

• Managing break/fix and technical support for CPS and NYCDOE, supporting over 350 schools in the Bronx area.
• Overseeing the administration, configuration, and repair of servers, x-ray machines, and Kronos Clock systems for CPS.
• Leading CPS device remediation projects, ensuring all new devices are configured and deployed with CPS systems.
• Managing red-light and speed camera installation projects for various U.S. cities.
• Writing technical documentation and resolving server-related incidents for large multi-location school districts.

Beyond my role at Wynndalco, I provide IT services for Becerra Law Group and serve as the Media Director for New Life Covenant Church Campus Español. In this role, I lead broadcast productions reaching over 2,000 viewers, train young adults in media equipment management, and direct tasks involving cameras, stage lighting, software, and social media operations.

Combining technical expertise with leadership skills, I am dedicated to delivering impactful solutions that meet organizational and client needs.

• Spanish, Native speaker
• English, Highly proficient