Felicia Wade
Richton Park
Summary
Highly motivated HR Generalist with 7 years of experience in a fast-paced environments, proficient in all aspects of HR including recruitment, onboarding, employee relations, compliance, and performance management, with a strong focus on fostering a positive employee culture and supporting operational efficiency.
Human Resources professional with experience in employee relations, recruitment, and compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in talent acquisition, conflict resolution, and policy implementation. Known for reliability and effective communication.
Overview
5
5
years of professional experience
Work History
Human Resource Generalist
Bimbo Bakery
04.2024 - Current
- Designed and delivered comprehensive onboarding programs for new bakery employees, ensuring smooth integration into company culture and operational procedures
- Developed and facilitated ongoing training programs for existing staff on food safety, quality standards, and new product introductions
- Provided confidential employee counseling and conflict resolution support, maintaining positive employee morale and minimizing workplace disputes
- Actively investigated and addressed employee concerns, implementing corrective actions as needed, ensuring compliance with company policies and labor laws
- Implemented performance review process, providing regular feedback to employees and identifying areas for development
- Collaborated with managers to set performance goals and track progress, identifying high-performing employees for recognition and potential advancement opportunities
- Maintained compliance with all applicable employment laws, including wage and hour regulations, safety standards, and discrimination policies
- Conducted regular audits to identify potential compliance risks and implemented corrective actions as needed
Human Resource Coordinator
Us Foods
03.2023 - 04.2024
- Respond to internal and external HR related inquiries or requests and aid
- Redirect HR related calls or distribute correspondence to the appropriate person of the team
- Maintain records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met
- Liaise with other departments or functions (payroll, benefits etc.)
- Provide administrative support for unemployment claim responses
- Assist supervisors in performance management procedures
- Schedule meetings, interviews, HR events etc
- And maintain the team’s agenda
- Coordinate training sessions and seminars
- Perform orientations, onboarding, and update records with new hires
- Produce and submit reports on general HR activity
- Assist in ad-hoc HR projects, like collection of employee’s feedback
- Support other functions as assigned
Human Resource Recruiter/Specialist
Near North Health Services
01.2023 - 03.2023
- Assist with the full cycle recruitment of highly qualified and diverse exempt and non-exempt healthcare staff (requisition tracking, applicant flow, internal/external job postings, phone screening, reference checks, on-boarding promotions/demotions, new hire orientation, stay and exit interviews, off-boarding, etc.)
- Collaborate with department managers on a regular basis regarding current and proactively identify future hiring needs; should also be able to attract candidates using various sources, like social media networks and employee referrals
- Post across multiple platforms, including schools and social media; identify new venues as appropriate
- Maintain liaison with local colleges to include externship agreements for M.A, phlebotomy, dental, LPN and RN programs
- Work closely with Illinois Primary Health Care Association and other physician, dentist, mid-level and other provider recruiting entities to ensure effective recruiting strategies are maintained/met in a timely manner
- Maintain a pipeline of resumes
- Review resumes, phone screen applicants before forwarding to hiring managers
- Work closely with Director to establish and monitor recruiting goals and objectives
- Conduct surveys; analyze data and generate reports as required
- Plan and coordinate annual virtual or on-site recruitment fairs to assist with meeting department recruiting goals
- Participate in at least three (3) external recruitment fairs annually
- Assist with the distribution of training material
Human Resource Associate
Fareva
01.2022 - 01.2023
- Involved in the day-to-day operations of the company on HR related matters
- Place advertisements when there are job vacancies
- Carry out conflict resolution amongst employees
- Communicating with potential job candidates
- Contacting candidate references and verifying education listings
- Managing HR records including, résumés, applicant logs, and employee forms
- Issue employment offer letters
- Issue new employees with enrollment documents
- Conduct employee orientations
- Explain employee benefits
- Respond to HR-related queries within the company
- Maintain employee confidentiality
- Assist in development and implementation of human resource policies
- Assist with the distribution of training material
- Carry out conflict resolution amongst employees
- Conduct employee onboarding and help organize training & development initiatives
Onboarding Specialist
Aunt Martha’s Health & Wellness
10.2021 - 01.2022
- Serve as a liaison to on-boarded employees and the new hire process
- Initiate new hire process to obtain credentials, background checks, employment authorization, assessments results, and additional regulatory requirements are verified (i.e., 508, 718 forms, I9, W4 etc.) in a timely and accurate manner
- Process and expedite onboarding specific paperwork per established timeline (via the Onboarding HRIS Platform)
- Create and maintain HRIS reports across ADP modules and responds to data requests for ad hoc reports
- Ensure all required documentation is obtained for employee’s personnel file; send notifications to supervisors on missing information, expired license/certifications, and deadline for submitting information
- Ensure pre-employment physical, reference checks, OIG review, Health Worker Registry, are conducted on final candidates
- Ensure all personnel files are created and fully assembled, within 48 hours of the onboarding sessions
Human Resource Assistant to Director (Temp)
The Frances Xavier Warde School
02.2021 - 09.2021
- Assist Director of HR with addressing day-to-day issues and provide exceptional day-to-day HR-related customer service to staff
- Audit employee information to ensure accuracy with vendors and reconcile with our Finance department
- Assist with full lifecycle of the employee, including but not limited to onboarding, job changes, and terminations
- Maintain and update personnel records in compliance with FXW and legal requirements including paper files; enter accurate data into all HR information and Compliance systems
- Maintain employee confidence and protect confidentiality of personnel data
- Assist with new hire onboarding, including participating in New Employee Orientation
- Support the recruiting process by scheduling interviews
- Document various business rules and analyze associated data, assisting the team to turn data into actionable insights
- Other special projects as needed
Human Resource Associate (Intern/Temp)
Digital FACTORY
06.2020 - 02.2021
- Completed full range of Human Resources functions including interviewing, training, and employee benefits administration
- Coordinated Employee Engagement weekly/monthly to promote new employee initiative
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Hire employees and process hiring-related paperwork
Education
Bachelor of Science - Human Resources and Organizational Leadership
Rasmussen College
Bloomington, MN12.2022
Associate of Applied Science - Human Resources and Organizational Leadership
Rasmussen College
Bloomington, MN12.2019
Skills
- Recruitment
- Human Resources software
- Training and Development
- Customer Relationship Management CRM software
- Functional Management
- Verbal and Written Communications
- Project Management
- HRIS Projects
- Proficient with Microsoft Word
- Proficient with Excel
- Proficient with PowerPoint
- Customer Service
- Organization and Time Management
Timeline
Human Resource Generalist
Bimbo Bakery
04.2024 - Current
Human Resource Coordinator
Us Foods
03.2023 - 04.2024
Human Resource Recruiter/Specialist
Near North Health Services
01.2023 - 03.2023
Human Resource Associate
Fareva
01.2022 - 01.2023
Onboarding Specialist
Aunt Martha’s Health & Wellness
10.2021 - 01.2022
Human Resource Assistant to Director (Temp)
The Frances Xavier Warde School
02.2021 - 09.2021
Human Resource Associate (Intern/Temp)
Digital FACTORY
06.2020 - 02.2021
Associate of Applied Science - Human Resources and Organizational Leadership
Rasmussen College
Bachelor of Science - Human Resources and Organizational Leadership
Rasmussen College
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