Fay Sweilem
Glenview
Summary
Dynamic professional with experience as a Manager/Trainer and Medical Scribe , skilled in electronic health records management and team leadership. Proven ability to enhance workflow efficiency and mentor staff, ensuring compliance with HIPAA regulations while delivering exceptional patient care. Bilingual in English and Arabic, fostering effective communication in diverse environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Scribe and Doctors Assistant
Medical Health Clinic
12.2022 - 10.2024
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
- Used Practice Fusion to input information into computerized patient record system.
- Processed patient referrals and authorizations to enable smooth patient consultations.
- Responded to patient inquiries to provide information and resolve issues and concerns.
- Managed electronic files and archives to keep transcripts organized and accessible.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Manager and Trainer
Deka Lash
04.2017 - 06.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Medical Assistant
Tukiendorf Medical Training School
Chicago, ILLicensed Aesthetician - Aesthetics
Tricoci University of Beauty Culture
Chicago, ILHigh School Diploma -
Glenbrook South High School
Glenview, IL01-2016
Skills
- HIPAA compliance
- Anatomy and physiology
- Medical billing
- Electronic health records management
- Fluent in English and Arabic
- Staff training and development
- Team leadership
Certification
CPR Certified - American Heart Association
Licensed Esthetician
Laser Hair Removal
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Medical Scribe and Doctors Assistant
Medical Health Clinic
12.2022 - 10.2024
Manager and Trainer
Deka Lash
04.2017 - 06.2021
Medical Assistant
Tukiendorf Medical Training School
Licensed Aesthetician - Aesthetics
Tricoci University of Beauty Culture
High School Diploma -
Glenbrook South High School
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