Faustino Torres
Minooka
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Buffalo Wild Wings
Romeoville
01.2025 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with customers to gauge satisfaction with meals, and rapidly implemented solutions for reported problems.
- Inspected identification cards to ensure compliance with age verification prior to alcohol service.
Server
Olive Garden
Plainfield
12.2022 - 12.2024
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Greeted customers, answered questions and recommended specials to increase profits
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Server
Sakura Ramen
Pembroke Pines
01.2022 - 11.2022
- Provided excellent customer service to ensure satisfaction.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Monitored dining room for cleanliness and proper set-up at all times.
- Presented menus and answered questions regarding items.
Shift Manager
McDonald's
Pembroke Pines
09.2020 - 08.2021
- Upheld company standards and compliance requirements for operations.
- Inspected work areas to ensure compliance with safety and cleanliness standards.
- Monitored inventory levels and placed orders for supplies as needed.
- Provided coaching and guidance to team members when necessary to improve performance.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Education
High School Diploma -
Charles W. Flanagan High School
Pembroke Pines, FL06-2020
Skills
- Customer service
- Menu knowledge
- Sales techniques
- Communication skills
- Multitasking and organization
- POS operation
- Problem resolution
- Strong work ethic
Timeline
Server
Buffalo Wild Wings
01.2025 - Current
Server
Olive Garden
12.2022 - 12.2024
Server
Sakura Ramen
01.2022 - 11.2022
Shift Manager
McDonald's
09.2020 - 08.2021
High School Diploma -
Charles W. Flanagan High School
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