FATIMA VALDEZ
Palatine
Summary
Motivated student experienced with supporting students' emotional and social needs within educational settings. Utilizes effective intervention strategies to address and manage crises—knowledge of developing individualized support plans and collaborating with educators and parents.
Overview
6
6
years of professional experience
Work History
School Social Work Intern
Community Consolidated School District 59
08.2024 - Current
- Developed strong rapport with students through empathetic listening and open communication, fostering trusting relationships conducive to growth.
- Enhanced student well-being by implementing effective social-emotional learning strategies in group sessions.
- Participated in multidisciplinary team meetings, contributing valuable insights to inform student-centered interventions.
- Participated in ongoing professional development to stay informed of current trends and best practices in school social work.
- Wrote & presented Social Development Studies as part of the evaluation process for Special Education
Receptionist
Little Sisters of the Poor
04.2022 - Current
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Checked visitors in and directed or escorted to appropriate departments and personnel
- Greeted guests to determine nature and purpose of visit and directed or escorted to specific destinations
- Maintained lists of resources helpful to residents
- Maintained confidential case documentation
- Resolved resident problems and complaints.
Internship Student
Wings
05.2023 - 12.2023
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
Sales Associate / Merchandise Pricer
Goodwill
04.2019 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Masters in Social Work - School Social Work
Aurora University
05-2025
Bachelor's - Social Work
Aurora University
12.2023
Associate in Arts (A.A.) -
William Rainey Harper College
01.2022
Skills
- Problem-solving
- Professional ethics
- Social services
- Professional demeanor
- Time management
- Leadership
- Multitasking and prioritization
- Social skills training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
School Social Work Intern
Community Consolidated School District 59
08.2024 - Current
Internship Student
Wings
05.2023 - 12.2023
Receptionist
Little Sisters of the Poor
04.2022 - Current
Sales Associate / Merchandise Pricer
Goodwill
04.2019 - 09.2022
Bachelor's - Social Work
Aurora University
Associate in Arts (A.A.) -
William Rainey Harper College
Masters in Social Work - School Social Work
Aurora University
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