Fatima Syeda
Huntley,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Physical Therapist Technician
Team Rehabilitation Physical Therapy
07.2024 - Current
- Assisted in patient rehabilitation exercises, ensuring adherence to prescribed treatment plans.
- Maintained and organized therapy equipment to support efficient treatment sessions.
- Monitored patient progress and reported observations to supervising physical therapists.
- Collaborated with healthcare team members to optimize patient care strategies.
Pharmacy Technician
CVS Pharmacy
11.2022 - Current
- Streamlined prescription processing to enhance workflow efficiency.
- Facilitated communication between patients and pharmacists regarding medication queries.
- Coordinated with healthcare providers to ensure accurate patient medication records.
Shift Supervisor
CVS Pharmacy
08.2021 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained new employees on operational procedures and customer service protocols.
- Monitored inventory levels, coordinating timely restocking to meet demand fluctuations.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Patient Service Representative
Northwestern Memorial Hospital
04.2023 - 12.2023
- Facilitated communication between patients and healthcare providers to ensure clarity in treatment plans.
- Streamlined patient intake processes, reducing wait times and improving overall patient experience.
- Led initiatives to improve patient feedback collection methods, enhancing quality of care assessments.
Patient Service Representative
Advocate Sherman Hospital
04.2023 - 11.2023
- Resolved patient inquiries and complaints promptly, maintaining high satisfaction levels.
- Led initiatives to enhance patient experience through feedback collection and analysis strategies.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Patient Escort
AMITA Health
07.2022 - 08.2022
- Assisted patients in navigating hospital facilities, ensuring timely arrival for appointments.
- Coordinated patient transport services, optimizing routes for efficiency and comfort.
- Collaborated with medical staff to prioritize urgent transport requests, improving workflow efficiency.
Education
Bachelor of Science - Health Science
DePaul University
Chicago, IL06-2025
Skills
- Therapeutic exercise
- Patient communication
- CPR certified
Timeline
Physical Therapist Technician
Team Rehabilitation Physical Therapy
07.2024 - Current
Patient Service Representative
Northwestern Memorial Hospital
04.2023 - 12.2023
Patient Service Representative
Advocate Sherman Hospital
04.2023 - 11.2023
Pharmacy Technician
CVS Pharmacy
11.2022 - Current
Patient Escort
AMITA Health
07.2022 - 08.2022
Shift Supervisor
CVS Pharmacy
08.2021 - Current
Bachelor of Science - Health Science
DePaul University
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