Fatima Mendez Guerra
Bloomington
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including oraganizing and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Quality Inn Suites
05.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Line Cook Supervisor
Olive Garden
12.2023 - 04.2025
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Oversaw timely completion of daily prep lists, ensuring essential mise en place was readily available for efficient service execution.
Education
Bloomington High School
Bloomington, IL05-2024
Skills
- Organization skills
- Time management
- Data entry
- Customer and client relations
- Typing speed
- Efficiency improvement
Certification
I achieved the Seal of Biliteracy in High School, took multiple AP and Honors courses, and was part of the National Honors Society club my high school offered.
I have my Health and Life Insurance Certificate which I received after taking online courses and taking the test,
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Quality Inn Suites
05.2025 - Current
Line Cook Supervisor
Olive Garden
12.2023 - 04.2025
Bloomington High School
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