FATIMA CHAVEZ
3955 Fox Valley Center Drive Unit 478
Summary
FATIMA CHAVEZ Customer Service Representative PROFESSIONAL SUMMARY Customer Service Representative with over 8 years of experience, adept at building strong relationships and resolving customer issues efficiently. Skilled in product knowledge, problem-solving, and task prioritization, consistently enhancing customer satisfaction and operational efficiency. Passionate about leveraging consultative sales skills to drive team success and improve customer experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
REGISTRATION CLERK
R1rcm
09.2023 - 06.2024
- Coordinate patient registration ensuring accurate data entry and efficient processing
- Streamlined registration process, reducing wait times and improving patient satisfaction
- Utilize electronic health records to maintain organized and accessible patient information
- Resolve registration issues promptly, enhancing operational efficiency and patient experience
CUSTOMER SERVICE REPRESENTATIVE
Homegoods
02.2019 - 07.2022
- Built trusting relationship with customers to better understand needs
- Anticipated needs and resolved problems to keep customers happy
- Collaborated across departments to resolve customer-related issues
- Handled customer inquiries, payments and service requests
Education
Waubonsie Valley High School
AuroraMay 2013
Skills
- COURSES
- CERTIFICATION
- Naperville Skin Institue
- SKILLS
- Consultative Sales, Data Entry, Product Knowledge, Customer Service, Problem-solving, Task Prioritization
- Coordinate patient registration ensuring accurate data entry and efficient processing
- Streamlined registration process, reducing wait times and improving patient satisfaction
- Utilize electronic health records to maintain organized and accessible patient information
- Resolve registration issues promptly, enhancing operational efficiency and patient experience
Languages
Spanish
Native or Bilingual
Certification
Skin girl waxing
Yumi lashes
Timeline
REGISTRATION CLERK
R1rcm
09.2023 - 06.2024
CUSTOMER SERVICE REPRESENTATIVE
Homegoods
02.2019 - 07.2022
Waubonsie Valley High School
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