Fatima Alsaeidy
Rockford
Summary
- State-certified Nursing Assistant with 4+ years of experience providing compassionate and professional care to patients in healthcare settings. Bilingual: Fluent in English and Spanish.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Travel CNA
Nextaff
07.2022 - 08.2023
- Travel nursing to skilled nursing facilities; Provided high-quality nursing care to patients, adapting to the unique needs of each assignment
- Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
- Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
- Responded quickly and calmly in emergency situations.
Travel CNA
IntelyCare
07.2021 - 07.2022
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients complete range of motion exercises to prevent loss of function during care.
CNA
Bickford Assisted Living
03.2020 - 02.2021
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Bilingual Front Desk Dental Receptionist
Dental Dreams
05.2021 - 09.2021
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Customer Service Associate Cashier
Kohls Department Store
05.2017 - 04.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved customer complaints in a professional and timely manner
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.
Customer Service Associate Cashier
Five Below
07.2016 - 05.2017
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Processed refunds and exchanges in accordance with company policy.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Restocked and organized merchandise in front lanes.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Rock Valley College
Rockford, ILSkills
- Patient-Centered Care & Safety
- HIPAA Compliance
- Disease Prevention
- Electronic Charting
- Vital Signs Monitoring
Certification
Registered Nursing Aide
Languages
Spanish
Native or Bilingual
Timeline
Travel CNA
Nextaff
07.2022 - 08.2023
Travel CNA
IntelyCare
07.2021 - 07.2022
Bilingual Front Desk Dental Receptionist
Dental Dreams
05.2021 - 09.2021
CNA
Bickford Assisted Living
03.2020 - 02.2021
Customer Service Associate Cashier
Kohls Department Store
05.2017 - 04.2021
Customer Service Associate Cashier
Five Below
07.2016 - 05.2017
Rock Valley College
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