Farzeen Khorasani
Naperville,IL
Summary
My name is Farzeen Khorasani a student at Nequea Valley Highschool, I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. Reliable Shift Leader with years in the industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Shift Leader
Dunkin Donuts & Baskin Robbins
3 2022 - Current
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Trained new employees and delegated daily tasks and responsibilities
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Life Insurance Underwriter
American Income Life Insurance Company
02.2024 - Current
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Boosted policy sales through proactive client outreach and effective marketing strategies.
- Increased sales of life insurance products through tactical customer outreach.
- Conducted annual reviews of existing policies to update information.
- Leveraged industry knowledge to educate potential clients on importance of life insurance, resulting in increased policy awareness and sales conversions.
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
08.2023 - 02.2024
- Adapted classes to meet needs of participants with varying fitness levels.
- Utilized effective record-keeping system for tracking customer information.
- Took notes strengths and weaknesses of each child in class to track progress.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Utilized various teaching aids such as kickboards, fins, pull buoys, or noodles to provide targeted support for specific skill acquisition among students at various competency levels.
Chef
Sarpinos Pizzeria
05.2021 - 08.2021
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs
- Trained kitchen staff to perform various preparation tasks under pressure.
Education
High School Diploma -
Neuqua Valley High School
Naperville, IL 08.2020 - 05.2024
Skills
Hardworking
Responsible
Trustworthy
Creative
Problem Solving
Attention to Detail
Business Development
Self Motivation
Goal Setting and Tracking
Team building
Timeline
Life Insurance Underwriter
American Income Life Insurance Company
02.2024 - Current
Swim Instructor
Goldfish Swim School & Goldfish Swim School Franchising
08.2023 - 02.2024
Chef
Sarpinos Pizzeria
05.2021 - 08.2021
High School Diploma -
Neuqua Valley High School
08.2020 - 05.2024
Shift Leader
Dunkin Donuts & Baskin Robbins
3 2022 - Current