FARZANA A. SHETH
Chicago
Summary
To obtain a responsible position with an opportunity for advancement in which I can apply my current skills and develop new capabilities. I am familiar with operating computer mainframe and high speed printer equipment with 10 years of experience. Have a creative approach to problem-solving with the ability to focus on details. Highly organized, proactive and punctual with a team-oriented mentality.
Overview
26
26
years of professional experience
Work History
Office Clerk / Computer Operator
Circuit Court Of Cook County
04.2008 - Current
- Technical knowledge and ability to operate mainframe computers
- Operate high speed printers
- Knowledge of software programs; TSO, ISPF, SDSF, MVS, CVIS, and Savers
- Monitor the running and printing of computer listings
- Communicate with system programmers to distribute Odyssey Reports
- Help Desk support with password reset for Network PCs, TSO, and Odyssey systems
- Remote into user PCs to assist customers with shortcuts and software installation
- Create tickets on Cherwell
- Perform multiple duties as assigned
CLERK COORDINATOR
Mercy General Hospital
01.1998 - 03.2008
- Managed patient's registration and customer service
- Filing and data entries
- Ordered cash register and filled daily reports
Education
Associate of Science - Medical
MacCormac College
Chicago, IL05.2003
Skills
- Customer Service
- File Organization
- Xerox Mainframe Printers
- Time Sharing Option (TSO)
- Multiple Virtual Storage (MVS)
- Interactive System Productivity Facility (ISPF)
- System Display & Search Facility (SDSF)
- Computer Vision & Intelligent System (CVIS)
- Job Entry Subsystem (JES2)
- Excel, Word, Access and Powerpoint
- Knowledge in Cherwell Tickets
Timeline
Office Clerk / Computer Operator
Circuit Court Of Cook County
04.2008 - Current
CLERK COORDINATOR
Mercy General Hospital
01.1998 - 03.2008
Associate of Science - Medical
MacCormac College
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