Fares Tadros
Worth
Summary
Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens
Palos Heights
11.2024 - Current
- Managed prescription processing and medication dispensing for patients.
- Assisted pharmacists in medication therapy management and patient consultations.
- Maintained accurate inventory records and ensured medication availability.
- Trained new pharmacy technicians on standard operating procedures.
- Supported customer service by answering inquiries and resolving concerns.
- Processed insurance claims and managed billing procedures efficiently.
- Managed workflow within the pharmacy department while adhering to all state regulations.
- Participated in continuing education programs designed to enhance job knowledge.
- Maintained accurate records and inventory of pharmaceuticals, supplies, and equipment.
- Monitored expiration dates on medications in order to maintain product integrity.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Maintained clean and organized pharmacy shelving and work areas.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Compiled customer demographic, allergy, and medical history background.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Ensured compliance with federal and state laws pertaining to controlled substances.
- Filled prescriptions accurately under the direction of a pharmacist.
- Organized medications for dispensing.
- Resolved billing issues with insurance companies or other third-party payers.
- Administered vaccines according to established guidelines and protocols.
- Educated patients on vaccine benefits and potential side effects.
- Maintained accurate records of immunization data in electronic systems.
- Coordinated immunization clinics and scheduled patient appointments effectively.
- Monitored inventory of vaccines and ordered supplies as needed.
- Trained new staff on immunization processes and best practices.
- Facilitated communication between health departments, physicians, schools, and other organizations related to immunizations.
- Maintained accurate documentation of all immunizations administered.
Pharmacy Technician
Walgreens
Palos Heights
01.2024 - 11.2024
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Maintained inventory levels by organizing and restocking pharmaceutical supplies.
- Assisted pharmacists in patient consultations regarding medication usage and safety.
- Operated pharmacy software to manage patient records and prescription orders.
- Adhered to safety protocols and regulatory guidelines consistently during operations.
- Educated customers on over-the-counter medications and health products available.
- Collaborated with team members to streamline workflow and improve service delivery.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Administered vaccines according to established guidelines and protocols.
- Educated patients on vaccine benefits and potential side effects.
- Maintained accurate records of immunization data in electronic systems.
- Coordinated immunization clinics and scheduled patient appointments effectively.
- Collaborated with healthcare teams to ensure proper vaccination procedures.
- Monitored inventory of vaccines and ordered supplies as needed.
- Conducted outreach programs to promote vaccination awareness in the community.
- Ensured proper handling, storage, and disposal of vaccines in accordance with protocols.
- Facilitated communication between health departments, physicians, schools, and other organizations related to immunizations.
Pharmacy Customer Service Representative
Walgreens
Palos Heights
10.2022 - 01.2024
- Assisted customers with prescription inquiries and medication information.
- Processed prescription orders accurately and efficiently at the pharmacy counter.
- Managed customer transactions using Walgreens' POS system effectively.
- Educated customers on over-the-counter products and health services available.
- Maintained a clean and organized workspace in compliance with safety standards.
- Supported inventory management by restocking shelves and checking expiration dates.
- Adhered to all HIPAA regulations regarding patient privacy and confidentiality.
- Performed other duties as assigned by management team.
- Operated cash register to process payments from customers.
- Answered incoming calls promptly, courteously, and professionally.
- Answered customer questions about prescribed and OTC medications.
Customer Service Associate
Walgreens
Palos Heights
08.2022 - 10.2022
- Assisted customers in locating products and answering inquiries.
- Processed transactions accurately using point-of-sale systems.
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with team members to enhance customer service experience.
- Educated customers on promotions, coupons, and loyalty programs.
- Restocked shelves and monitored inventory levels regularly.
- Kept work area neat, clean, and well-stocked at all times.
Education
Associate of Applied Science - Pharmacy
Moraine Valley Community College
Palos Hills, IL 08.2023 - 11.2025
Alan B Shepard High School
Palos Heights, ILSkills
- Prescription processing
- Customer service
- Medication management
- Inventory control
- Vaccine administration
- Pharmacy equipment use
- Pharmacy operations
- Maintaining records
- Insurance verification
- Insurance billing
- Pharmaceutical calculations
- HIPAA compliance
- Workflow optimization
- Point of sale systems proficiency
- Pharmacy software proficiency
- Drug classification
- Problem-solving skills
- Receiving incoming supplies
- Multitasking capacity
- Excellent communication
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Certification
- NHA-certified technician
- Cardio Partners CPR certified
Timeline
Senior Certified Pharmacy Technician
Walgreens
11.2024 - Current
Pharmacy Technician
Walgreens
01.2024 - 11.2024
Associate of Applied Science - Pharmacy
Moraine Valley Community College
08.2023 - 11.2025
Pharmacy Customer Service Representative
Walgreens
10.2022 - 01.2024
Customer Service Associate
Walgreens
08.2022 - 10.2022
Alan B Shepard High School