Fallon Sweeney
Palos Park
Summary
Dynamic business owner with a proven track record at Concierge Marine Services, excelling in customer service and strategic decision-making. Successfully enhanced client satisfaction through effective issue resolution and relationship building. Demonstrated attention to detail in managing accounts and marketing initiatives, driving new business development and fostering team collaboration.
Engaging demeanor and success working in demanding environments. Problem solver mindset and fast learner.
Overview
2025
2025
years of professional experience
Work History
Self Employed Business Owner
Concierge Marine Services
07.2020 - 12.2024
- Consulted with customers to assess needs and propose optimal solutions to repairs.
- Bookkeeping.
- Managing accounts through wholesalers.
- Ordering equipment, supplies through wholesalers.
- Marketing and social media, including local newspaper and local news channels.
- Scheduling repairs, consults, and client meetings.
- Handled client calls and messages.
- Reported issues to head mechanic.
- Jumped in on repairs and other projects to assure completion.
Editor of Community College Newspaper
Glacier Newspaper of Moraine Valley Community College
2010 - 2013
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Generated and maintained style guides to encourage consistent quality of content.
- Acquired in-depth knowledge of content areas to provide effective edits.
- Wrote and created content for various topics and mediums.
- Researched topics to create accurate and engaging content.
- Worked within deadlines to provide a quality product.
- Conducted and scheduled interviews with a vast array of people.
- Motivated, scheduled, and edited for new and experienced writers.
- Developed and maintained editorial standards for content.
Education
No Degree - Business
Central Oregon Community College
Bend, OregonAssociate of Arts - Journalism
Moraine Valley Community College
Palos Hills06-2013
Skills
- Customer service
- Team collaboration and leadership
- Issue resolution
- Verbal and written communication
- Strategic Decision-making
- Entrepreneurial personality
- New business development
- Driven and determined
- Attention to detail
- Relationship building
Timeline
Self Employed Business Owner
Concierge Marine Services
07.2020 - 12.2024
Editor of Community College Newspaper
Glacier Newspaper of Moraine Valley Community College
2010 - 2013
No Degree - Business
Central Oregon Community College
Associate of Arts - Journalism
Moraine Valley Community College
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