Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Falguni Patel

Elgin

Summary

Dynamic CCP Supervisor at Sahara Home Care with expertise in case management and team leadership. Proven ability to enhance operational efficiency through effective staff training and meticulous documentation management. Skilled in Microsoft Excel and fostering interdisciplinary collaboration, ensuring optimal patient care and compliance in fast-paced environments. Goal-oriented with a strong focus on client relationship management.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CCP supervisor

Sahara home care
Crystal Lake
05.2021 - 05.2025
  • Efficiently managed large caseloads through strong task prioritization and organization.
    Built collaborative relationships with co-workers and external organizations to improve outcomes.
    Provided essential support and assistance to clients and home care aides as needed.
    Updated client files and maintained comprehensive documentation for all cases.
    Established professional connections with case managers to enhance referral processes.
    Demonstrated proficiency in Microsoft Office, focusing on Excel for data management.
    Documented case histories meticulously to ensure accurate reporting and follow-up.
    Understood caregiver and participant needs, tailoring services accordingly.
  • Supervised daily operations and workflow of team members in fast-paced environment.
  • Coordinated training programs for new staff to enhance operational efficiency.
  • Key responsibilities include supervising caregivers, reviewing service plans, conducting quality assurance visits, and handling documentation. Skills in communication, problem-solving, and team leadership are also vital.

PC Technician

Alexian Brothers Hospital
Elk Grove Village
05.2016 - 08.2019
  • Provided compassionate care and assistance to residents in daily activities.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Assisted with personal hygiene tasks, ensuring dignity and comfort for residents.
  • Documented patient care accurately in electronic health records system.
  • Supported recreational activities, enhancing social engagement among residents.
  • Collaborated with interdisciplinary teams to develop individual care plans.
  • Maintained cleanliness and safety standards in patient living areas consistently.
  • Educated patients and families on health management and care routines effectively.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Reported changes in patient conditions to registered nurse or physician.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Monitored food intake and output as directed by nursing staff.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

CNA

Sunrise Senior Living
Schaumburg
04.2013 - 02.2018
  • Assisted patients with daily living activities and personal hygiene tasks.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Provided emotional support and companionship to patients during care routines.
  • Maintained a clean, safe environment for patients in accordance with protocols.
  • Documented patient care activities accurately in medical records.
  • Collaborated with healthcare team to develop individualized care plans.
  • Educated patients and families on health management and post-care procedures.
  • Trained new CNAs on best practices in patient care techniques and safety protocols.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Assisted patients in ambulation and transfers using proper body mechanics.

Education

High School Diploma -

Larkin High School
Elgin, IL
05-2009

Some College (No Degree) -

Elgin Community College
Elgin, IL

Skills

  • Microsoft Excel
  • Staff training
  • Documentation management
  • Interdisciplinary collaboration
  • Case management
  • Quality assurance
  • Workflow optimization
  • Patient care coordination
  • Effective communication
  • Compliance monitoring
  • Task prioritization
  • Team leadership
  • Attention to detail
  • Problem solving
  • Client relationship management
  • Decision-making
  • Team building
  • Schedule development
  • Goal oriented

Certification

  • CNA
  • PCT
  • EKG

Timeline

CCP supervisor

Sahara home care
05.2021 - 05.2025

PC Technician

Alexian Brothers Hospital
05.2016 - 08.2019

CNA

Sunrise Senior Living
04.2013 - 02.2018

High School Diploma -

Larkin High School

Some College (No Degree) -

Elgin Community College

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Falguni Patel