FAITH McGee
Chicago,IL
Summary
Dynamic and dedicated professional with a strong background in customer service at McDonald's, excelling in cash handling and conflict resolution. Proven ability to foster positive relationships and enhance customer satisfaction through effective communication and teamwork. Committed to maintaining a clean and organized environment while supporting team goals and ensuring a welcoming atmosphere.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Mcdonalds, PDI FOODS
Chicago, IL
04.2024 - 10.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided accurate change and receipts, ensuring customer satisfaction.
- Assisted in training new cashiers on register operations and customer service standards.
- Maintained cleanliness and organization of the checkout area to enhance workflow.
- Resolved customer inquiries and complaints promptly to foster a positive dining experience.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Youth Counselor
After School Matters Inc.
Chicago, IL
06.2023 - 09.2023
- Facilitated engaging after-school activities promoting teamwork and personal development.
- Assisted in creating a safe and supportive environment for youth participation.
- Supported program implementation by adapting activities to meet diverse needs of participants.
- Monitored student behavior and provided guidance to foster positive interactions among peers.
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Helped youth develop and achieve personal goals with close support.
Education
Nursing
Malcolm X
Chicago, ILCics LongWood
Chicago06.2025
Skills
Attention to detail
- Customer service
- Time management skills
- Cash handling
- Cleaning and sanitizing
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Reliability and punctuality
Written and verbal communication
Cash register systems
Conflict resolution
Product knowledge
Refunds and exchanges
Guest inquiries
Attention to detail
Timeline
Cashier
Mcdonalds, PDI FOODS
04.2024 - 10.2025
Youth Counselor
After School Matters Inc.
06.2023 - 09.2023
Cics LongWood
Nursing
Malcolm X