Summary
Overview
Work History
Education
Skills
Personal Information
dancing,music,hair
Certification
References
Timeline
Generic
Faith  Jackson

Faith Jackson

Oak Park

Summary

I have great customer service i love being able to help the people in need im very sweet always have a smile on my face Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pnr

Malone Staffing Solutions
Oak Brook
01.2023 - Current

Healthcare professionals perform duties including patient care, administering medications, performing diagnostic tests, and maintaining medical records.

  • Identified needs of patients promptly and efficiently.
  • Provided assistance with daily living activities such as bathing, dressing, grooming and toileting.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Utilized various software and tools to streamline processes and optimize performance.

DSP

Alden Village
Bloomingdale
08.2023 - 07.2024
  • Documented patient care services by charting in designated areas.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.

Front End Cashier

Fair Play Foods
Chicago
12.2021 - 06.2022
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained organized and orderly front end and removed carts, baskets and debris.

Cashier

Harris Ice House
Chicago
05.2020 - 10.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Food and Beverage Cashier

Robinsons Ribs
Oak Park
09.2017 - 03.2020
  • Utilized product knowledge of foods and beverages to make suggestions to customers.
  • Provided correct change to customers while following cash handling policies and procedures.
  • Engaged customers to help create superior food and beverage experience.
  • Replaced CO2 tanks and soda syrups when depleted.

Manager

Eggpolosion Rolls
Chicago
05.2019 - 11.2019
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Cashier

Portillos
Forest Park
04.2016 - 08.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High School Diploma -

York Community High School
355 west st charles road
05.2017

Skills

  • Sweeping and Mopping
  • Feedback Acceptance
  • Bagging and Packaging
  • Customer Transactions
  • Venipuncture techniques
  • Specimen handling
  • Patient assessment
  • Medical terminology
  • HIPAA compliance
  • Patient care
  • Charting accuracy
  • Time management
  • Specimen preparation
  • Venipuncture expertise
  • Hemoglobin testing
  • Specimen labeling procedures
  • Blood culture collection
  • Patient support
  • Patient confidentiality

Personal Information

Title: Customer Service

dancing,music,hair

passionate about all of the above

Certification

  • cpr
  • phlebotomy techechnician

References

References available upon request.

Timeline

DSP

Alden Village
08.2023 - 07.2024

Pnr

Malone Staffing Solutions
01.2023 - Current

Front End Cashier

Fair Play Foods
12.2021 - 06.2022

Cashier

Harris Ice House
05.2020 - 10.2020

Manager

Eggpolosion Rolls
05.2019 - 11.2019

Food and Beverage Cashier

Robinsons Ribs
09.2017 - 03.2020

Cashier

Portillos
04.2016 - 08.2016

High School Diploma -

York Community High School
Faith Jackson