Faith Holtz
Beecher City
Summary
Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.
Overview
3
3
years of professional experience
Work History
Parts Specialist
Dales Diesel Service
01.2023 - Current
- Managed inventory levels to ensure timely availability of parts for operational needs.
- Processed customer orders efficiently, ensuring accurate fulfillment and delivery timelines.
- Assisted in identifying and sourcing high-quality replacement parts from suppliers.
- Maintained organized storage systems to optimize space and improve accessibility of parts.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Tracked parts use and charged items to customer accounts for billing.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Receptionist
Midwest Technical Institute
05.2022 - 12.2023
- Greeted and assisted visitors, ensuring a positive first impression of the organization.
- Managed multi-line phone system, directing calls to appropriate personnel efficiently.
- Scheduled appointments and coordinated meeting room usage to enhance operational flow.
- Maintained accurate records of visitor logs and appointment schedules for improved tracking.
- Assisted with administrative tasks, including data entry and document preparation, promoting organizational efficiency.
- Responded promptly to inquiries via phone and email, providing exceptional customer service support.
Education
High School Diploma -
Hillsboro High School
Hillsboro, ILSkills
- Shipping and receiving
- Returns processing
- Parts cataloging
- Ordering parts
- Customer service
- Problem-solving skills
- Team collaboration
- Improving customer satisfaction
- Operations management
- Parts documentation
- Parts department organization
- Payment processing
Languages
English
Full Professional
Timeline
Parts Specialist
Dales Diesel Service
01.2023 - Current
Receptionist
Midwest Technical Institute
05.2022 - 12.2023
High School Diploma -
Hillsboro High School