Fadi Zakko
Sales Operational Excellence Lead
Nobel City #17, Ankawa,
Summary
Detail-oriented and organized individual with a passion for achieving personal goals. Possessing over ten years of experience in Sales Force Effectiveness (SFE), consistently demonstrating a high level of responsibility and accountability in developing and monitoring SFE strategies to drive key business objectives. Particularly drawn to opportunities that involve leading teams and overseeing large-scale projects, especially when leveraging new technologies.
Overview
17
17
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Sales Operational Excellence Lead
AstraZeneca NEMAG
07.2024 - Current
- Managed NEST Awards implementation from inception to completion, showing NEMAG Awards and MEA Grand Prix Award on monthly bases in NEST (NEMAG Sales Tracker) which is an internal system tracking sales and non-sales KPIs within NEMAG.
Sales Operational Excellence Sr. Manager
AstraZeneca NEMAG
10.2020 - 06.2024
- Preparation and publish of NEMAG incentive SOPs, calculation of incentive and analysis of it
- Launching NEST (NEMAG Sales Tracker) in Maghreb countries after the merge with Near East in a very short time compared to the complexity and the big amount of missing data in Maghreb
Senior Sales Force Effectiveness Manager
AstraZeneca Iraq
01.2020 - 09.2020
- Launched Veeva Engage and ensured smooth transition from F2F to virtual HCPs interaction for Iraq team during COVID-19 outbreak period
- Developed NE retail team digital dashboard and calculated 2019 FY incentive for all NE countries
- Contributed to the quick successful launch of NEST 2020
Sales Force Effectiveness Manager
AstraZeneca Iraq
01.2017 - 12.2019
- “We are Entrepreneurial” Award - 2018: For successful launch of NEST (web-based sales tracking tool) by developing BSB files (MS Excel-based sales tracking tool) for NE countries
- “We are Entrepreneurial” Award – 2017: For Launching samples inventory monitoring tool in Iraq and for developing P&D file in Iraq (Performance and development: an MS Excel-based items and brands performance tracking tool)
- In 2018, has successfully completed JO-IQ Veeva split project and in 2019 launched SalesIQ successfully in Iraq
Sales Force Effectiveness Analyst
AstraZeneca Iraq
05.2014 - 12.2016
- “Making the difference” Award – 2016: For successful Veeva launch and developing BSB file in Iraq
Medical Representative (Part-time)
AstraZeneca Iraq
03.2010 - 04.2014
- “MEA Circle of Excellence” winner -2013: For being 2nd best achiever in Iraq in the private sector (111 % vs Target) for 2012
- Awarded for best total sales and TCFA in Iraq for Q1-2013 and achieved 104% vs Target
- During 2013, delegated for preparations of north team Veeva cycle plans along with responsibilities as MR and also delegated to conduct incentive scheme presentation for north team in Oct in the same year
Medical Doctor
Erbil hospitals and health centers
02.2008 - 04.2014
- E.N.T Senior House Officer - Rizgari teaching hospital in Erbil (Apr-11 to Apr-14)
- GP doctor (apprenticeship) - Qushtappa health center (Apr-10 to Apr-11)
- Junior House Officer - Governmental hospitals of Erbil (Feb-08 to Apr-10)
Education
High School Diploma -
Al-Mutamayezin Secondary & High School, Mosul
Nineveh, Iraq 04.2001 -
M.B., Ch.B. -
College of Medicine, Mosul University
Nineveh, Iraq 04.2001 -
Skills
People Management, Teamwork and collaboration
Organizational development
Workflow optimization
Hardware and software maintenance
Microsoft Office (Word, Excel, Power Point)
Process automation
Installation of home or small office networks
Trend analysis
Adobe Photoshop
Audio and video editing tools
Certification
Leading with Emotional Intelligence, ttm, 09/01/19, Erbil
Attributes
- Self-motivated and well developed IT skills combined with a flexible attitude to work.
- Good presentation skills combining sound analytical research and clear verbal explanation.
- Effective time management.
- Strong team player.
- A critical thinker with strong analytical skills.
- Good organizational skills developed in a variety of deadline orientated situations.
- Gets on well with people at all levels, easily making good working relationships.
Timeline
Sales Operational Excellence Lead
AstraZeneca NEMAG
07.2024 - Current
Sales Operational Excellence Sr. Manager
AstraZeneca NEMAG
10.2020 - 06.2024
Senior Sales Force Effectiveness Manager
AstraZeneca Iraq
01.2020 - 09.2020
Sales Force Effectiveness Manager
AstraZeneca Iraq
01.2017 - 12.2019
Sales Force Effectiveness Analyst
AstraZeneca Iraq
05.2014 - 12.2016
Medical Representative (Part-time)
AstraZeneca Iraq
03.2010 - 04.2014
Medical Doctor
Erbil hospitals and health centers
02.2008 - 04.2014
High School Diploma -
Al-Mutamayezin Secondary & High School, Mosul
04.2001 -
M.B., Ch.B. -
College of Medicine, Mosul University
04.2001 -