Fabiola Chavez
Broadview
Summary
Reliable, dependable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
1
1
year of professional experience
Work History
Retail Associate
Marshalls
02.2023 - 11.2023
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Worked with loss prevention in monitoring shopper behavior.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
Summer Intern
Village Of Broadview Municipal Building
06.2022 - 07.2023
- Answered phones, provided information and took messages.
- Created and optimized records management strategies to coordinate and protect information.
- Produced Microsoft & Google spreadsheets and updates with latest information.
- Participated in workshops and presentations related to projects to gain knowledge.
- Sorted and organized files, spreadsheets, and reports.
Education
Proviso East Highschool
Maywood, IL06.2025
Skills
- Reliability
- Verbal and Written Communication
- Organizational skills
- Customer engagement
- Cash handling accuracy
- Conflict resolution
- Customer Service
- Proactivity
- Cleaning and Sanitizing
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Retail Associate
Marshalls
02.2023 - 11.2023
Summer Intern
Village Of Broadview Municipal Building
06.2022 - 07.2023
Proviso East Highschool
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