Evlin Halata
Niles
Summary
Dedicated and detail-oriented professional seeking a position where I can utilize my extensive experience in administrative operations, CRM management, sales support, reporting, customer service, and high-volume data processing to contribute to a company's efficiency, growth, and success.
Experienced Lead Department Manager with over 27 years of administrative, operations, customer service, and marketing support experience at Multimedia Sales and Marketing Inc., including over 20 years of remote work experience. Skilled in CRM systems, sales order validation, payment processing, high-volume account database management, reporting, and supporting sales and marketing operations. Proven ability to maintain accuracy, manage large workloads, and thrive in fast-paced environments. Recognized for excellent service, reliability, and long-term dedication.
Overview
27
27
years of professional experience
Work History
Lead Department Manager
Multimedia Sales and Marketing Inc.
10.1998 - 03.2026
- Managed daily department operations in a remote work environment
- Provided administrative and marketing support to sales representatives and management teams
- Processed customer payments accurately and efficiently
- Utilized CRM systems to manage customer and account information
- Ran and maintained paid accounts databases for sales representatives
- Processed and managed 10-12 stations daily with approximately 3,000-5,000 leads per station
- Ran daily, weekly, and monthly data reports to track sales team performance and goals
- Validated sales orders and proofed account accuracy for business names, addresses, websites, and customer account information
- Maintained and updated high-volume account records with strong attention to detail
- Entered and maintained invoices and financial records
- Prepared checks and assisted with payment documentation
- Coordinated workflow and supported team productivity
- Maintained strong communication with clients and internal departments
- Demonstrated professionalism, accuracy, and efficiency in fast-paced environments
- Remote: 2004 - 2026
- Awards & Recognition: Employee of the Month - August 2013, Employee of the Month - January 2022, 10 Years of Excellent Service Award
Education
GED
Niles, IL05-2026
Skills
- CRM Software
- Marketing Support
- Reporting & Analytics
- Order Validation
- Data Accuracy & Proofing
- High-Volume Data Processing
- Account Database Management
- Lead Management
- Remote Office Administration
- Payment Processing
- Invoice & Data Entry
- Accounts Processing
- Check Preparation
- Customer Service
- Team Leadership
- Organizational Skills
- Time Management
- Microsoft Office
- Sales Genie
- Amazon QuickSight
- Communication Skills
References
Available upon request.
Languages
- English
- Assyrian
Recognition
- Employee of the Month, 08/13
- Employee of the Month, 01/22
- Years of Excellent Service Award
Timeline
Lead Department Manager
Multimedia Sales and Marketing Inc.
10.1998 - 03.2026
GED