Evie Jacobs
Lisle
Summary
Compassionate and detail-oriented Bachelor of Science in Nursing (BSN) candidate at Chamberlain University, expected to graduate in September 2026. Experienced in outpatient, specialty clinic, and remote healthcare settings providing direct patient support, care coordination, and provider assistance across multiple specialties including oncology, dermatology, primary care, and women’s health. Skilled in patient assessment, venipuncture, specimen collection, triage support, medical documentation, and electronic health record (EHR) utilization. Demonstrates strong clinical judgment, communication, and organizational skills while managing high patient volumes in fast-paced environments. Committed to delivering safe, evidence-based, and patient-centered care with a focus on quality outcomes and interdisciplinary collaboration.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Advocate Aurora Health Care
Oak Brook, IL
08.2022 - Current
- Provide remote clinical and administrative support to multiple healthcare providers across various specialties in a fast-paced healthcare environment.
- Coordinate patient care by scheduling appointments, managing referrals, and facilitating timely follow-up services.
- Process medication refill requests in accordance with provider orders, organizational policies, and patient care protocols.
- Triage patient concerns via telephone and patient portal, gathering pertinent information and escalating urgent issues to providers as appropriate.
- Respond to patient portal messages and incoming calls while maintaining HIPAA compliance and professional communication standards.
- Manage electronic work queues to ensure timely completion of patient care tasks, provider requests, and documentation.
- Collaborate with interdisciplinary healthcare teams to support continuity of care and improve patient access to healthcare services.
- Utilize EPIC to document patient interactions, track referrals, and maintain accurate medical records.
- Educate patients regarding appointments, medications, referrals, and follow-up care instructions.
- Demonstrate strong organizational, communication, and critical thinking skills while managing multiple priorities in a remote healthcare setting
Certified Medical Assistant
Rush Oncology and Hematology Infusion Clinic
Lisle, IL
09.2020 - 07.2022
- Performed and documented patient assessments, including vital signs, and monitored patients within an outpatient clinical setting.
- Managed high-volume clinic workflow (up to 60 patients daily), supporting multiple providers while ensuring efficient and timely patient care delivery.
- Initiated and processed laboratory orders per provider standing orders and ensured accurate specimen handling and tracking.
- Performed venipuncture, properly labeled specimens, and coordinated transport to reference laboratories for analysis.
- Communicated patient concerns, symptom changes, and medication refill requests to physicians to support continuity of care and timely clinical decision-making.
- Coordinated diagnostic imaging and specialty referrals, including CT scans, MRIs, and external consults, ensuring appropriate follow-up and documentation.
- Scheduled provider visits and infusion appointments, supporting continuity of oncology treatment plans and patient access to care.
- Retrieved and prepared chemotherapy medications from pharmacy in accordance with safety protocols and provider orders.
- Demonstrated working knowledge of oncology care, including cancer types, treatment modalities, and infusion therapy durations.
- Collaborated with interdisciplinary healthcare teams to support patient-centered care and efficient clinic operations.
Certified Medical Assistant
Insight Medical Genetics
Chicago, IL
02.2017 - 08.2020
- Assisted with diagnostic testing by collecting, labeling, and properly packaging biological specimens for internal and external laboratory analysis.
- Performed routine venipuncture for genetic screening and laboratory testing in accordance with safety and aseptic technique standards.
- Scheduled patient appointments for genetic screening, ultrasounds, and invasive procedures via phone and in-person coordination.
- Calculated estimated due dates to support accurate scheduling of prenatal procedures and ultrasound evaluations.
- Maintained organization of patient charts, documentation, and clinical supplies to support efficient workflow and team productivity.
- Followed strict infection control and aseptic principles to ensure patient safety and compliance with clinical standards.
- Collaborated with healthcare team members to coordinate timely diagnostic services and support continuity of patient care.
Certified Medical Assistant
A&G Dermatology
Elmwood, IL
08.2015 - 08.2017
- Maintained strict aseptic technique and infection control practices to ensure patient safety and compliance with clinical standards.
- Assisted provider with dermatologic procedures, including biopsies of basal cell carcinoma, squamous cell carcinoma, and melanoma lesions.
- Performed suture removal procedures under provider supervision in accordance with established clinical protocols.
- Operated narrowband UV phototherapy equipment per provider orders and treatment guidelines.
- Educated patients regarding medications, treatment plans, and post-procedure care instructions to promote adherence and understanding.
- Scribed during patient physical examinations, accurately documenting provider assessments, findings, and treatment plans in the electronic health record.
- Communicated patient concerns, symptom updates, and medication refill requests to physicians to support timely clinical decision-making.
- Organized patient charts, clinical documentation, and supplies to maintain efficient workflow and support team productivity.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Addison, IL09-2026
Skills
- Triage experience
- Care coordination
- Patient education
- EHR proficiency
- Multitasking and prioritization
- Communication skills
- Patient documentation
- Wound care
- Patient assessments
- Safety compliance
- Phlebotomy techniques
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Timeline
Certified Medical Assistant
Advocate Aurora Health Care
08.2022 - Current
Certified Medical Assistant
Rush Oncology and Hematology Infusion Clinic
09.2020 - 07.2022
Certified Medical Assistant
Insight Medical Genetics
02.2017 - 08.2020
Certified Medical Assistant
A&G Dermatology
08.2015 - 08.2017
Bachelor of Science - Nursing
Chamberlain College of Nursing