Everett Radatz
South Elgin
Summary
Personable and Detail-oriented individual with expertise in multitasking and problem-solving. Proficient in managing people and appointments if needed, contributing to efficient workflows and enhanced customer experiences. Excellent ability to communicate with others of any and all backgrounds.
Overview
6
6
years of professional experience
Work History
Office Technician
Harmony Chiropractic
South Elgin
05.2025 - Current
- Coordinated patient scheduling and appointment confirmations to enhance office workflow.
- Greeted visitors in person or on the telephone; answered questions related to departmental services.
- Facilitated patient intake and ensured accuracy of health records and files.
- Prepared rooms and assisted patients with laser therapy, maintaining cleanliness and readiness for usage.
- Maintained accurate inventory of office supplies; ordered new materials.
Customer Service Representative
Nu-Again Restoration
Geneva
05.2024 - 08.2024
- Assisted customers with restoration inquiries and service options.
- Processed service requests and maintained accurate customer records.
- Coordinated with restoration teams to schedule appointments and services.
- Answered phone calls and addressed customer concerns promptly.
- Provided detailed information about restoration processes and timelines.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Front End Associate
Dicks Sporting Goods
Geneva
08.2020 - 04.2021
- Executed accurate customer transactions using point-of-sale systems, ensuring seamless service.
- Resolved customer complaints and inquiries, applying strong problem-solving skills to ensure satisfaction.
- Sustained clean and organized front-end area to enhance customer experience.
- Performed daily opening and closing procedures according to standard operating procedures.
Education
Bachelor of Science - Kinesiology/ Heath Sciences
Illinois State University
Normal, IL05-2025
Skills
- Records management
- Data entry
- Calendar management
- Email management
- Customer service
- Inventory management
- Cleaning Skills
- Problem solving
- Multitasking efficiency
- Team collaboration
- Communication skills
- Verbal and written communication
- Telephone etiquette
- Adaptability
Timeline
Office Technician
Harmony Chiropractic
05.2025 - Current
Customer Service Representative
Nu-Again Restoration
05.2024 - 08.2024
Front End Associate
Dicks Sporting Goods
08.2020 - 04.2021
Bachelor of Science - Kinesiology/ Heath Sciences
Illinois State University