Evelyn Williams
Chicago
Summary
Customer-oriented professional with 10 years of experience in retail and food service. Delivers exceptional customer experiences, efficiently resolves issues, and maintains organized sales areas. Expertise in team leadership, workflow optimization, product support, merchandising, and upholding sanitation and safety standards.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Patient Food Assistant
Rush University Medical Center, RUMC
Chicago
2026.06 - Current
- Ensured accuracy of meal orders aligned with patient dietary restrictions and medical needs, contributing to optimal nutrition.
- Communicated with nursing staff and dietary team to address patient needs and enhance satisfaction with meal service.
- Assisted with timely and professional tray setup, delivery, and retrieval to enhance patient meal experience.
- Maintained cleanliness and organization of food service areas in compliance with health standards.
- Follow strict food safety and infection control procedures.
Deli Associate
Meijer
Chicago
2026.04 - Current
- Prepared deli meats and cheeses to meet customer requests and adhere to company standards, ensuring customer satisfaction.
- Maintained cleanliness and organization of deli counter and equipment to enhance operational efficiency and customer experience.
- Assisted customers with product selection and special orders, providing personalized service to meet specific needs.
- Stock, rotate, and label products to ensure freshness and quality
- Maintained cleanliness and organization of the deli counter and equipment.
Lead Deli Clerk
Jewel-Osco
Chicago
2020.12 - 2026.02
- Deliver exceptional customer service by assisting customers with product selection, recommendations, and special orders.
- Resolved escalated customer concerns quickly and effectively, enhancing satisfaction and fostering long-term loyalty.
- Coordinated staff schedules to ensure adequate coverage for all shifts, supporting smooth operations.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Collaborate with team members to maintain efficient daily operations during high-volume periods.
- Assisted with weekly price changes and ordered food ingredients and kitchen supplies.
- Conducted regular inventory counts to verify stock levels, ensuring product availability and minimizing waste.
CUSTOMER SUPPORT & CAREGIVER
Illinois Dept. of Human Services / Addus Healthcare
Chicago
2015.01 - 2019.12
- Supported clients directly, fostering strong interpersonal relationships to enhance overall client satisfaction.
- Coordinated scheduling, errands, and household tasks, ensuring meticulous attention to detail for client's needs.
- Exhibited patience, effective communication, and problem-solving skills in daily interactions to resolve client issues.
SALES FLOOR TEAM MEMBER / FITTING ROOM ATTENDANT
Target
Chicago
2011.06 - 2013.02
- Guided customers in product selection and informed purchasing decisions, enhancing shopping experience.
- Created visually appealing merchandise displays and organized store areas to attract customer interest.
- Oversaw fitting room operations and resolved returns or customer concerns, ensuring satisfaction.
- Supported front-end operations including cashiering during busy periods.
Education
High School Diploma -
Our Lady of Tepeyac High School
Chicago, ILSkills
- Sanitation & Safety Standards
- Customer Service Excellence
- Product Knowledge
- Conflict Resolution
- Team Collaboration
- Time Management
- Retail Sales Support
- Cash Handling Support
- Merchandising setup
Certification
- 20-Hour Unarmed Security Officer Training Course, Completed, 03/2016
- PERC Card, Active
Timeline
Patient Food Assistant
Rush University Medical Center, RUMC
2026.06 - Current
Deli Associate
Meijer
2026.04 - Current
Lead Deli Clerk
Jewel-Osco
2020.12 - 2026.02
CUSTOMER SUPPORT & CAREGIVER
Illinois Dept. of Human Services / Addus Healthcare
2015.01 - 2019.12
SALES FLOOR TEAM MEMBER / FITTING ROOM ATTENDANT
Target
2011.06 - 2013.02
High School Diploma -
Our Lady of Tepeyac High School