Evelyn Pillado
Chicago
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Amazon
Lombard
04.2024 - 07.2025
- Loaded and unloaded delivery trucks according to safety protocols.
- Collaborated with team members to meet daily operational goals.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Handled hazardous materials safely following prescribed regulations.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Maintained accurate inventory records through manual and computerized systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Labeled containers correctly for product identification purposes.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
Waitress Trainee
IHOP LLC
Chicago
10.2022 - 01.2024
- Greeted and seated customers in a friendly and timely manner.
- Maintained knowledge of menu items to answer customer inquiries effectively.
- Supported team members during busy shifts by communicating needs clearly.
- Maintained a professional attitude while working in a fast-paced environment.
- Greeted customers and provided menus.
- Maintained knowledge of restaurant policies regarding guest services and satisfaction.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Brand Associate
Marshalls
Baltimore
02.2021 - 09.2022
- Developed brand messaging across various marketing channels.
- Assisted customers with product selection and provided information about the brand.
- Coordinated with sales teams to align marketing initiatives.
- Supported customer engagement efforts through surveys and feedback collection.
- Restocked shelves with merchandise as needed.
- Organized sales floor displays to maximize visibility of products.
- Processed returns according to company policy.
- Learned clients' messages and values to deliver optimal marketing results.
- Managed store promotions, advertising campaigns, and social media accounts.
- Prospected daily to build connections with potential customers across different locations and market segments.
Education
High School Diploma -
Marie Sklodowska Curie Metropolitan High School
Chicago, IL05-2021
Skills
- Excellent driving record
- Packaging and labeling
- Order preparation
- Unpacking merchandise
- Dock leveling
- Order picking and processing
- Warehouse logistics
- Customer engagement
- Inventory management
- Promotional awareness
- Communication skills
- Engaging storytelling
- Social media marketing
- Marketing plans
- Sales and negotiation tactics
- Effective networking
- Customer service
- Menu knowledge
- Team collaboration
- Stress management
- Memory retention
- Hospitality and accommodation
- Order management
Languages
English
Professional
Spanish
Professional
Affiliations
- swimming,playing sports
Timeline
Warehouse Associate
Amazon
04.2024 - 07.2025
Waitress Trainee
IHOP LLC
10.2022 - 01.2024
Brand Associate
Marshalls
02.2021 - 09.2022
High School Diploma -
Marie Sklodowska Curie Metropolitan High School