EVELYN BAHENA
Chicago
Summary
Administrative Assistant with over 3 years of experience in problem solving, planning and optimal assistance. Proven efficiency with a quick learning ability to learn and navigate any computer software program. Looking to expand my knowledge in the data analytics field.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
AQUA IL
07.2023 - Current
- Processing invoices and entering proper accounting information using SAP Software while meeting accrual deadlines.
- Create Purchase Orders & reconciles monthly P-card purchases.
- Analyzed Monthly Operating Reports prior to being sent to the IEPA using Excel spreadsheets.
- Coordinated Backflow Prevention program to comply with the IEPA
Customer Service
MENARDS
11.2020 - 07.2023
- Issuing refunds, while gaining strong product knowledge and understanding of customer base
- Assisted 50+ daily customers with checkout, answering outstanding questions
- Collaborated with 8 other cashiers, offering assistance to other teammates during busy times.
Administrative Assistant
OHARE International Airport
03.2019 - 04.2020
- Drove a project by coordinating a bus shuttle service, and trained employees by improving airport passenger's experience with transferring terminals in an efficient way
- Conducted research, analyzed business operations, and problem solved operating inefficiencies
- Monitored and evaluated passengers assisted in the bus shuttle via spreadsheets
- Organized and filed employee's attendance records, warnings, and personal records
Customer Service
OHARE International Airport
10.2016 - 03.2019
- Assisted passengers with disabilities in wheelchairs navigating through airport security and gates
- Coordinated wheelchair requests/ special needs throughout the airport
- Documented incoming requests and which employee fulfilled the request
Education
Bachelor of Science - Business
Northeastern Illinois University
08.2021
Skills
- Microsoft Word, Outlook, Powerpoint, and Excel
- R / R Studio
- SQL
- Type 60 words per minute
- Organized
- Multi-tasking
- Problem solving
LANGUAGES
Spanish
English
Timeline
Administrative Assistant
AQUA IL
07.2023 - Current
Customer Service
MENARDS
11.2020 - 07.2023
Administrative Assistant
OHARE International Airport
03.2019 - 04.2020
Customer Service
OHARE International Airport
10.2016 - 03.2019
Bachelor of Science - Business
Northeastern Illinois University
Similar Profiles
Evelyn BahenaEvelyn Bahena
Administrative Assistant at AQUA ILAdministrative Assistant at AQUA IL
ALICE MORONIALICE MORONI
Trainee Teacher at Asilo Nido "Il Girotondo" E Asilo Nido "Il Calicanto"Trainee Teacher at Asilo Nido "Il Girotondo" E Asilo Nido "Il Calicanto"
Charity JonesCharity Jones
RTI(Response to Interventionist Paraprofessional) at District 90 O'Fallon IL.RTI(Response to Interventionist Paraprofessional) at District 90 O'Fallon IL.
Jacob StillmanJacob Stillman
Customer Growth Consultant at ToastCustomer Growth Consultant at Toast
Demetrius Ready Jr.Demetrius Ready Jr.
Manager at Take 5Manager at Take 5