Evani Taylor
Chicago
Summary
Dedicated professional with a proven track record in customer service and front desk operations. Skilled in team collaboration, time management, and effective communication, committed to fostering positive client experiences and ensuring efficient service delivery.
Overview
4
4
years of professional experience
Work History
Caregiver, Special Needs
SEIU Local 2015
01.2025 - Current
- Provided compassionate care to individuals with special needs, ensuring safety and comfort.
- Assisted clients with daily living activities, fostering independence and dignity.
- Collaborated with multidisciplinary teams to develop personalized care plans for clients.
- Implemented behavioral support strategies, enhancing client engagement and well-being.
Front Desk Receptionist
Briar Place Rehabilitation
08.2024 - 09.2025
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between patients and healthcare staff to enhance service delivery.
- Maintained accurate patient records using electronic health record systems for compliance and efficiency.
Team Member
Culvers
Carol Stream, IL
03.2022 - 10.2024
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Operated kitchen equipment to prepare food items following safety and quality standards.
- Maintained cleanliness and organization of dining area to enhance customer experience.
- Assisted in training new team members on operational procedures and best practices.
Front Desk Receptionist Volunteer
Hope Excel Reaching The World Academy
Chicago, IL
05.2023 - 08.2024
- Welcomed visitors and provided information regarding programs and services.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Scheduled appointments for staff, ensuring optimal time management for meetings.
- Maintained organized front desk area, promoting a professional environment.
- Provided exceptional customer service while assisting walk-in clients with their needs or concerns.
Education
Biology
Chicago State University
Chicago, IL08-2030
High School Diploma -
Wheaton North High School
Wheaton, IL05-2023
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Customer relationship management
- Remote support
- Customer service
Timeline
Caregiver, Special Needs
SEIU Local 2015
01.2025 - Current
Front Desk Receptionist
Briar Place Rehabilitation
08.2024 - 09.2025
Front Desk Receptionist Volunteer
Hope Excel Reaching The World Academy
05.2023 - 08.2024
Team Member
Culvers
03.2022 - 10.2024
Biology
Chicago State University
High School Diploma -
Wheaton North High School