Evan Pavlik
Wonder Lake
Summary
Dynamic retail professional with experience at DSW, excelling in customer engagement and cash handling. Recognized for enhancing customer satisfaction through effective communication and teamwork. Proven ability to operate POS systems efficiently while maintaining a flexible schedule. Committed to delivering outstanding service and improving store productivity.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
DSW
08.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Performed cash, card, and check transactions to complete customer purchases.
- Prioritized helping customers over completing other routine tasks in store.
Busser
Buddyz Pizzeria
06.2020 - 07.2020
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Associate of Applied Science - Graphic Arts
McHenry County College
Crystal Lake, IL12-2024
Skills
- Customer engagement
- Returns and exchanges
- Retail sales
- Flexible schedule
- POS system operation
- Store opening and closing
- Cash handling
- Friendly and outgoing
- Teamwork and collaboration
Languages
English
Native or Bilingual
Timeline
Retail Sales Associate
DSW
08.2022 - Current
Busser
Buddyz Pizzeria
06.2020 - 07.2020
Associate of Applied Science - Graphic Arts
McHenry County College
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