Ethel Thompkins
Round Lake
Summary
Dedicated human service professional with a proven history of assisting over 100 clients in reaching their goal through tailored support and targeted intervention strategies. I am a driven and motivated individual with a strong sense of creativity that enjoys engaging with others. I would like to obtain a position with a stable organization or company that would utilize my skills and experience.
Overview
18
18
years of professional experience
Work History
Assistant
Round Lake Transition Center District 116
Round Lake
08.2022 - Current
- Assist in planning day to day learning activities for students
- Take students on community outings where they complete volunteer services
- Assist in volunteering and recruitment
- Supervise students outside of the classroom (field trips, job training, etc)
- Assist with job employment
- Work collaboratively with teachers on recordkeeping, attendance, and grade calculating
- Provide emotional and social support
Office Manager
All God's Children Daycare
South Holland
06.2015 - 08.2022
- Offer clients the highest level of world class customer services
- Handle and maintained all electronic and digital communication
- Responsible for tracking and maintaining all financial and transaction records
- Responsible for scheduling and preparation of meetings
- President of organization, plan day to day events
Lead Teacher/Case Manager
Community Development Institute
Waukegan
08.2015 - 05.2022
- Plan and implement a curriculum that covers various areas for child development
- Organize activities that encourage exploration
- Establish and enforce rules in order to maintain behaviors to ensure a safe environment
- Creative and experienced teacher
- Assessing client needs, developing care plans, and connecting individuals with resources
- Assisting individuals in emergency situations (domestic violence, shelter, mental health crises)
- Advocacy - help clients navigate systems like social services, legal aid, and health care
- Support children, teens, and families through mentorship, foster coordination, and parenting programs
Home Health Care Provider
Home Health Care, Inc
09.2007 - 05.2015
- Maintained and managed the dispensing of patient medication
- Transported patients to various appointments/arranged doctors visits
- Prepared meals, assist with bathing needs, grooming, and housekeeping
- Provided companionship/social interaction
Education
BPS In Human Services -
Dominican University
12.2024
Associates In General Studies -
Columbia College
08.2015
Skills
- Administrative experience
- Office Manager experience
- Event Planning
- Customer service
- Organizational leadership
- Conflict Resolution
- Patience
- Time management
- Active Listener
- Effective communication
- Emotional support
- Client advocacy
- Case management
- Crisis intervention
- Resource coordination
Timeline
Assistant
Round Lake Transition Center District 116
08.2022 - Current
Lead Teacher/Case Manager
Community Development Institute
08.2015 - 05.2022
Office Manager
All God's Children Daycare
06.2015 - 08.2022
Home Health Care Provider
Home Health Care, Inc
09.2007 - 05.2015
BPS In Human Services -
Dominican University
Associates In General Studies -
Columbia College
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