I like to golf a lot with my free time and lift weights I have all online classes for my college at the moment so I am able to work long hours! I am in the gym a lot so I am able to lift the heavy weight no problem
Ethan Plowick
Mahomet
Summary
Recognized for a very flexible schedule, being able to lift and move heavy weight, enhancing checkout efficiency and resolving customer complaints, while maintaining a clean driving record and ensuring equipment functionality. Committed to teamwork and delivering exceptional guest experiences in fast-paced environments. Personable and reliable with positive attitude, perfect for delivering exceptional customer service in fast-paced environment. Possesses solid understanding of maintaining equipment and safety protocols, with skills in handling transactions and ensuring guest satisfaction. Committed to creating seamless and enjoyable experience for all patrons.
Experienced with providing superior service to golfers, ensuring their needs are met effectively. Utilizes strong attention to detail and organizational skills to maintain equipment and ensure smooth operations. Track record of reliability and excellent communication skills, enhancing overall customer experience.
Overview
3
3
years of professional experience
Work History
Golf Cart Attendant
CCFPD
03.2023 - Current
- Assisted guests with golf cart rentals and returns, ensuring smooth operations.
- Maintained cleanliness and organization of golf carts to enhance guest experience.
- Provided courteous customer service, addressing inquiries and assisting players promptly.
- Conducted routine inspections on golf carts to ensure safety and functionality.
- Reported maintenance issues to management for timely resolution and upkeep.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
- Collaborated with team members to streamline work processes, improving overall productivity levels.
- Supported clubhouse operations when needed, contributing positively to the overall guest experience.
- Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
- Maximized revenue by effectively managing cart inventory and usage during peak hours.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
Retail Cashier
Gameday Spirit
11.2024 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers and balanced registers at end of shifts.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Implemented strategies to enhance checkout efficiency and reduce wait times for customers.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business.
- Monitored inventory levels at checkout area, facilitating timely restocking of merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Contributed to loss prevention efforts by adhering to cash handling policies and procedures.
- Processed various payment methods accurately while maintaining confidentiality of customer information.
- Issued detailed receipts to every customer to provide proof of purchase and avoid discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
Education
Associate of Applied Science - Computer Networking
Parkland College
Champaign, IL08-2027
Skills
- Team player mentality
- Member assistance
- Reliability and punctuality
- Cart maintenance
- Professional appearance
- Cart barn maintenance
- Driving range ball retrieval
- Clean driving record
- Customer service
- Decision-making
- Time management
- Equipment maintenance
- Equipment operation
- Flexible schedule
- Employee training
- Equipment Repair
- Attention to detail
- Reliability
- Flexibility
- Active listening
- Effective communication
- Adaptability and flexibility
- Physical strength
- Self motivation
- Goal setting
- Risk assessment
- Professionalism
- Time management abilities
- Inventory management
Interests
Timeline
Retail Cashier
Gameday Spirit
11.2024 - 08.2025
Golf Cart Attendant
CCFPD
03.2023 - Current
Associate of Applied Science - Computer Networking
Parkland College
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